Salesforce Senior Business Analyst (M/F/D) Lisboa

Salesforce Senior Business Analyst (M/F/D)

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Stellaxius is a Salesforce consulting boutique.

We aim to inspire people and embrace challenges while solving problems and having fun!

With the focus on people and their connection through knowledge, learning, and expertise, we achieve stellar performance. We value, respect, and combine diverse people, exchanging
- how and mentoring you to succeed in the Salesforce ecosystem. We guide your journey through our Delivery Center and invest in you by supporting your Salesforce certifications.

Our Technology

Salesforce is a customer relationship management solution that brings companies and customers together. It provides a single and shared view of every customer to everyone in the business team – from the sales to the marketing department, commerce, service, and beyond! The #1 CRM in the world is a
- code platform that uses a particular language called Apex (similar to Java), empowered with AI and an infinite number of opportunities!

Are you looking to start a journey as a Salesforce Business Analyst?

Salesforce Business Analyst (BA) is a
- based, business‑improvement role. Business analysts help guide businesses to improve business processes and efficiency in Salesforce. They elicit, document, and analyze requirements around business challenges, and then recommend the solution that adds more value.

Key activities at Stellaxius

• Capture, document, facilitate and manage business needs:
• Shape and scope ideas
• Align business strategy with business goals
• Elicit business requirements
• Assess the impact of change on existing processes
• Suggest new business solutions/processes
• Capture and document old and new business processes
• Assist and conduct meetings of complexity requirements according to your career level
• Prepare business process documentation and process flows
• Be capable of applying the elicitation techniques: conduct a brainstorming session, document analysis, interview stakeholders, conduct requirement workshops (level of complexity according to your career level) and demonstrate analytical thinking and problem solving
• Create an environment of open conversations with stakeholders, acting as a key point of contact between Stellaxius and its clients
• Document the requirements concisely (level of complexity according to your career level)
• Oversee all the implementation phases making sure it doesn't go off track and promoting communication between teams, if needed
• Coordinate and follow up on the
  -
  - end delivery of the business requirements
• Work closely with different internal teams and other parties

Qualifications

• 3+ years of experience in Salesforce
• Good Salesforce knowledge, capable of discussing configuration and some simple development requirements
• Familiar with the latest Salesforce features to support analysis and solution facilitation
• Experienced with designing complex business processes and have a good analytics capacity
• Have a good perception of the delivery efforts required for medium to high complex requirements
• Familiarity with popular Salesforce integrations, and their effort/risk
• Have a good knowledge of the industry in which the BA is assigned to the Project
• Know how to extract data from Salesforce and which data to extract to support business analysis
• Able to negotiate medium to complex solutions with stakeholders
• Perform risk management analysis on medium to high complexity requirement
• Be able to manage a medium to large size project from a scope perspective
• Certifications: Salesforce Administrator, Salesforce App Builder, Salesforce Consultant (Sales, Service, Community), CSM, PMI-ACP, OMG, CBAP, IBM
• Experience with API, Omnichannel and Portals
• English fluent spoken and written ability

What we have to offer you

• A Remote First Policy. This means that remote work is the default, but you can choose to work in the office whenever you want, choosing what best fits you during the weeks.
• A Career Path Model with personalized training and a Salesforce certification path.
• A stable and dynamic working environment where you can develop, and your work becomes fun!
• The possibility to come up with ideas, be listened and see them implemented.
• Private Health and Life Insurance.
• A Happiness management department, responsible to assure your satisfaction with our company and preparing our Happy Hours every Friday when we’re
  - office!
• Health Benefit. Yes, your
  - being matters so you will be entitled with a monthly amount to spend with a physical or mental activity.
• Partnerships with brands to grant you discounts and benefits.
• Last but not least, you will find an amazing culture of learning and mutual help that is based on our TETRIS company values: teamwork, expertise, trust, responsibility, innovation and satisfaction!

Stellaxius is an equal opportunity employer. We celebrate diversity, we support it, and we are committed in ensuring that all applicants are treated equally during our hiring process. Please we invite you to apply if you consider this job is the perfect one for you!

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Research, Analyst, and Information Technology

Industries

IT Services and IT Consulting