SALESFORCE SERVICE CLOUD DEVELOPER(HYBRID) Lisboa

Overview

SALESFORCE SERVICE CLOUD DEVELOPER(HYBRID) – i
TRecruiter

• Location: Lisbon, Portugal (2 to 3 times per week)
• Language Requirements: Fluent Portuguese and English min B2
• Seniority: 5+ Years
• Instructions: Please send your CVs in English and include all skills and experience that match the requirements of the opportunity.

We are looking for a talented Salesforce Service Cloud Developer with solid experience in data migration and a strong understanding of the automotive industry. In this role, you will design, develop, and implement Salesforce Service Cloud solutions to enhance customer service operations, ensuring smooth and secure data migration from legacy systems.

Responsibilities

• Design and develop customized solutions within the Salesforce Service Cloud platform
• Collaborate with business stakeholders to gather requirements and translate them into technical specifications
• Lead and execute data migration projects from legacy CRM or ERP systems to Salesforce
• Integrate Salesforce with
  - party applications and internal systems
• Develop and maintain Apex classes, triggers, Lightning components, and Visualforce pages
• Ensure data integrity, security, and compliance with industry standards and best practices
• Provide technical support, guidance, and training to
  - users and administrators
• Stay updated on Salesforce releases, emerging technologies, and trends in the automotive industry

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or a related field
• 5+ years of
  - on experience with Salesforce Service Cloud
• Proven expertise with data migration tools such as Data Loader, Mule
  Soft, or Informatica
• Strong proficiency in Apex, SOQL, Lightning Web Components, and Salesforce APIs
• Experience in the automotive sector or with automotive CRM processes (e. g. , dealer management, service scheduling, warranty systems)
• Salesforce certifications (e. g. , Platform Developer I/II, Service Cloud Consultant) highly preferred
• Excellent
  - solving skills, with strong communication and collaboration abilities

Preferred Skills

• Experience working within Agile/Scrum environments
• Familiarity with Dev
  Ops tools for Salesforce (e. g. , Gearset, Copado)
• Understanding of customer service KPIs and automotive service workflows
• Experience with Talend or similar ETL tools

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TRecruiter by 2x