Salesforce Software Engineer Lisboa

Salesforce Software Engineer
Lisboa
Lisboa, Lisboa, Portugal

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MAIN PURPOSE

The Salesforce Developer will operate within the Client Interactions area, part of Group Platforms LNR (Luxury New Retail). You will support our worldwide Salesforce initiatives aimed at delivering tailored solutions to our Customer Relation Centres (CRC) and
- facing teams. Our solutions leverage Salesforce Service Cloud and Vonage CTI.

In collaboration with the Technology Team Lead, you will develop features and automations to improve operational efficiency, ensuring smooth integration of Live
Chat capabilities. Under the supervision of the Senior Developer, you will work with Business Analysts to engineer solutions and deliver the roadmap with high quality standards. You should have good knowledge of Service Cloud and focus on scalable, flexible solutions adaptable to different Maisons.

Your Key Responsibilities

1. Develop custom solutions on Salesforce using Apex, Visualforce, Lightning Web Components, and other frameworks.
2. Participate in the full application lifecycle, from design to deployment, following best practices.
3. Identify and recommend creative extensions to Salesforce
   -
   -
   - box capabilities.
4. Collaborate with architects, admins, and stakeholders on technical issues and project status.
5. Apply best practices in development and review solutions from peers.
6. Participate in Agile ceremonies and provide updates on feature development.
7. Ensure the technical and functional quality of developed features through testing and
   - testing.
8. Support troubleshooting and bug fixing in production.

Your Profile

1. Bachelor’s or Master’s degree in IT or Computer Science, or equivalent experience.
2. At least 4 years of Salesforce development experience, preferably with
   - center solutions.
3. Salesforce certifications (Developer I & II, Service Cloud Consultant, Administrator, Super Badges).
4. Strong technical knowledge of Salesforce products and debugging skills.
5. Proficiency in Apex, Java, Java
   Script, and related frameworks.
6. Excellent
   - solving and communication skills.
7. Experience with Agile methodologies, Jira, and Confluence.
8. Knowledge of test automation is a plus.
9. Fluent in English.

Seniority level: Associate

Employment type: Full-time

Job function: Information Technology

Industries: Retail, Luxury Goods, Jewelry

This job posting is active and open for applications.