SAP IS-U Architect Lead

SAP IS-U Architect Lead
Lisboa
Lisboa, Lisboa, Portugal

Are you a SAP IS-U Architect Lead seeking a new interesting challenge? ?

If your answer is yes, it’s your lucky day so keep reading, it can be just what you're looking for! ?

? WHAT WE ARE LOOKING FOR IN YOU?

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• Minimum of 8-10 years of experience in SAP, with at least 5 years specifically as an SAP IS-U Architect, Solution Architect, or Lead Consultant.
• Deep,
  - on expertise in core SAP IS-U modules (Billing, Invoicing, FICA, Device Management, Customer Service).
• Proven experience in a Maintenance, Operations, or Run environment, demonstrating a focus on stability, problem management, and continuous improvement.
• Strong understanding of SAP system landscapes (ECC/S/4HANA), Basis concepts, performance tuning (SQL/ABAP), and integration technologies (PI/PO, web services).
• SAP Certification in IS-U or related modules is a strong plus.
• Familiarity with Agile/Scrum methodologies and Dev
  Ops practices (CI/CD, Git, etc. ).
• Excellent leadership, communication, and stakeholder management skills.
• Knowledge of the utilities industry, Electricity & Gas, including billing, metering, or customer engagement processes, is a plus.

Key Competencies:

• Architectural Vision: Ability to translate operational issues and business needs into stable,
  - term technical solutions.
• Problem Solving: Exceptional analytical skills to identify root causes of complex,
  - module system failures.
• Communication: Excellent written and verbal communication skills, with the ability to articulate technical details to both IT and business audiences.
• Utilities Industry Knowledge: Comprehensive understanding of utilities processes (e. g. , Meter-to-Cash, deregulation, billing cycles).
• Risk Management: Proactive identification and mitigation of technical and operational risks in the "Run" environment.

? HOW WILL YOUR DAILY JOB BE?

Leadership & Team Management:

• Mentor and guide internal functional and technical teams (e. g. , ABAP Developers, Basis Administrators, Functional Consultants) on SAP IS-U best practices, solution design, and troubleshooting methodologies within a 'Run' context.
• Lead the technical review and
  - off on all major changes, hotfixes, and system updates to ensure architectural integrity and stability.
• Drive continuous improvement initiatives within the maintenance process, focusing on incident reduction and efficiency gains.

Platform Strategy & Implementation:

• Define and govern the architectural roadmap for the SAP IS-U system landscape in a maintenance mode, including patch management, minor version upgrades, and integration with surrounding systems (e. g. , CRM, EAM, external Billing).
• Oversee the
  -
  - end impact assessment for all proposed changes (break-fixes, minor enhancements) across the entire IS-U solution stack.
• Ensure that the system architecture is scalable, resilient, and highly available to meet operational service level agreements (SLAs).

Solution Development & Customization:

• Provide
  - level consultation on complex, recurring production issues (Level 3 support), determining the root cause and defining permanent architectural fixes.
• Design and approve functional and technical specifications for critical bug fixes and essential minor enhancements, ensuring adherence to established architectural standards.
• Evaluate and manage the use of standard SAP functionality vs. custom developments (Z-objects) to minimize technical debt and simplify system maintenance.

Stakeholder Engagement:

• Serve as the primary technical liaison between the Operations team, Business Process Owners (BPOs), and IT leadership regarding the performance and health of the SAP IS-U platform.
• Communicate complex architectural and technical issues into clear,
  - focused language for
  - technical stakeholders.
• Lead technical discussions during major incident reviews and problem management meetings to ensure rapid and lasting resolution.

Performance Optimization & Analytics:

• Proactively monitor and analyze the performance of key IS-U processes (e. g. , Billing runs, meter reading uploads, FICA dunning) and recommend architectural improvements (e. g. , parallel processing, database optimization).
• Lead efforts to optimize system jobs and background processes to improve efficiency and reduce the risk of critical batch failures.
• Manage the technical aspects of data archiving and retention within IS-U and FICA to maintain optimal system size and performance.

Compliance & Security:

• Ensure the SAP IS-U platform adheres to all relevant industry regulations, data privacy laws, and internal IT security policies (e. g. , GDPR, SOX controls relevant to FICA).
• Design and manage the implementation of security roles and authorizations within IS-U to comply with the principle of least privilege.
• Oversee the technical setup for Disaster Recovery (DR) and Business Continuity Planning (BCP) for the IS-U system.
• Collaborate with the cybersecurity team to implement robust security measures for customer data and transactions.

? WHERE AND WHEN?

• Workplace: Lisbon + hybrid work
• Work Schedule: 9AM to 6PM

? WHAT WE CAN OFFER YOU?

• Permanent contract ?
• Pay and benefits ? - Competitive salary and a flexible compensation plan adapted to your needs (Ticket restaurant plan + Health Insurance).
• Opportunity knocks ? ? - Being a part of a growing company, we want to support your path with a career development plan and annual
  - based compensation reviews.
• Learn as you grow ? - Starting with a fantastic onboarding program, TCS has robust learning platforms that will allow you to learn and grow personal as professionally.
• Bring your buddy ? - If you have referred a friend for an open position under the BYB Scheme and she/he is hired you’ll receive a very attractive cash award.
• Connect globally ? - Work with people from all over the world. You can feel the multicultural workforce.
• And so on ? - Appreciations, incentives, Team Building activities, diversity and inclusion programs, sustainability activities, corporative events. . . This has only just begun!

? WHO ARE WE?

Tata Consultancy Services (TCS) is an Information Technology (IT) company founded in 1968, being part of the Tata Group.

With a presence in 55 countries and over 600, 000 employees, TCS is recognized as the #1 Employer in Europe by the Top Employers Institute ?

In our portfolio of services, we have information technology services,
- based solutions, global consulting, engineering and industrial services, digital solutions and services, application maintenance and development, quality assurance and testing services, IT infrastructure and BPS ?

We stand out for our experience, reliability, passion, confidence, creativity and skills ?

WELCOME, WE ARE WAITING FOR YOU! ?