Seasonal Client Experience & Hospitality Support

About The Job

We are currently looking for a Seasonal Client Experience Support to join our Louis Vuitton Lisbon store during the month of December.

As part of the Hospitality team, you will be an ambassador of the Maison, ensuring that every Client receives an exceptional experience in line with the Louis Vuitton promise. You will support the store with key tasks such as packaging, welcoming and hosting clients, and providing overall hospitality support.

Job Responsibilities

• Welcome every Client warmly and ensure an exceptional
  - store experience aligned with the Louis Vuitton standards.
• Offer refreshments and provide attentive hospitality throughout the Client journey.
• Support the Client Advisors by preparing and presenting packaging with utmost care and attention to detail.
• Maintain a refined and elegant environment in all hospitality areas, ensuring cleanliness and presentation at all times.
• Anticipate Client needs and assist with any special requests in a discreet and professional manner.
• Collaborate closely with the store team to ensure smooth operations during peak periods.
• Respect Louis Vuitton Brand standards in terms of grooming and behavior.
• Follow the company’s policies and procedures.

Profile

• Curiosity
• Empathy
• Agility (retail is a fast‑paced environment, we need people who manage well unforeseen situations with our client’s)
• Commercial Mindset
• Passion for the brand
• Professional Attitude
• Responsibility & Ownership

Required Experience

• Proficient Portuguese and English, any other language is a plus.
• A previous background in retail or hospitality and luxury is not mandatory, but will be positively considered.
• Professional Superior studies in the area of sales & marketing and/or tourism is valued but not a requirement.

Additional information

Louis Vuitton respects and promotes equal opportunities. We celebrate and embrace the uniqueness of each individual and are committed to creating an inclusive work environment.

Reference LVM30372