Senior Account Manager Algés

Senior Account Manager
Lisboa
Algés, Lisboa, Portugal

Vantage Towers is Europe's partner of choice for sustainable,
- scale infrastructure assets and innovative technologies.

We combine one of the continent’s largest network infrastructures with
-
- class services to deliver the most reliable, resilient,
- quality, and sustainable connectivity to enterprises, Communication Service Providers (CSPs), and the public sector.

Key Responsibilities

To grow and develop the Tower
Co business over time by creating and executing a Strategic Account Plan to deliver higher returns to shareholders and more value to customers. Key tasks include:

• Create and execute Sales and Account Plans;
• Lead relationships with selected MNOs and OTMOs in Portugal;
• Establish
  - term, strong partnerships;
• Develop and ensure profitability of account plans;
• Create and develop new business opportunities, identifying risks and mitigation plans;
• Ensure
  -
  - end vision and track customer satisfaction (SLAs, etc. );
• Identify new business opportunities with operators and enterprise customers beyond existing sales plans;
• Participate in
  - company projects and collaborations with other countries to leverage best practices.

Key Accountabilities and Decision Ownership

• Develop and manage the Account Management Plan;
• Own targets for sales acquisition, retention, and profitability;
• Manage daily relationships with customer stakeholders and third parties to grow the business;
• Manage strategic tenders with MNOs and OTMOs.

Competencies

• Minimum 10 years of experience managing complex commercial accounts, including negotiations, contracts, and change management, preferably in technological organizations;
• Experience in the commercial delivery of contracts, preferably in telecommunications, with the ability to develop and improve income accounts with complex cost structures;
• Ability to identify inefficient processes and implement improvements.

Main Benefits

An excellent opportunity to join a leading company with prospects for professional growth.