Senior Administrative Officer Tabuaço

Senior Administrative Officer
Tabuaço
Tabuaço, Viseu, Portugal

The Occupational Health team is looking to recruit an experienced Senior Administrative Officer.

We are looking for someone who can work independently as well as part of a team, and has the ability to plan and prioritise workload to meet deadlines.

You'll be an effective and confident communicator, and trusted with confidential matters on a
-
- day basis.

You'll work with internal and external partners and agencies of the Health Board.

This is an exciting role, which will provide you with an excellent insight into the delivery of the Occupational Health Service.

Main duties of the job

The successful candidate will be able to navigate a large electronic database, utilising excellent IT skills to input information accurately, generate reports and data, perform generic clerical work such as producing letters and team documents, and taking minutes.

Other duties include:
-

Make and receive telephone calls from employee's, managers and other professionals, using initiative and judgement on action required and where necessary refer on to appropriate staff member.

Provide support with arranging meetings, prepare reports and other correspondence as directed.

Deliver routine training on system updates of relevant programmes.

Communicate effectively and establish and maintain good relationships with employees, managers and Occupational Health Teams members

Take and transcribe minutes.

Prioritise daily work to comply with the needs of the team.

Manage own workload with minimal supervision within agreed guidelines.

Contribute to discussions within departmental staff meetings about proposed changes.

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13, 000 staff and together we provide primary, community,
- hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 17/09/2025.

Person Specification

Qualifications and knowledge

• Level 3 qualification (e. g. A Levels, AS Levels, NVQ3) or equivalent demonstrable experience of administrative / office skills and knowledge
• Experience of a full range of duties working in an administrative / office environment
• Knowledge of specialist NHS/ Organisational terminology
• Secretarial training

Experience

• Experience of working in an administrative / office environment
• Familiar and competent with Microsoft IT packages, especially Work, Excel and Powerpoint
• Experience of setting up spreadsheets, databases
• Familiar and confident using email and searching the internet
• Experience of working in a multidisciplinary team.

Language Skills

• Welsh Speaker (Level 1)

Other

• Flexible approach to needs of the service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£27, 898 to £30, 615 a yearper annum pro rata