Senior Application Support Engineer Porto

Senior Application Support Engineer
Porto
Porto, Porto District, Portugal

Your connection with Aubay starts in the following lines:

Aubay Portugal is a multinational French company, in Portugal since 2007. We have offices in Lisbon and Oporto and we are a specialized consultant in Management, Implementation, Development and Maintenance of Information Systems. We have more than 150 active partners and we operate in sectors such as banking, insurance, telecommunications, services, energy and transports.

What are we looking for?

• Minimum 6 years of experience on Linux IT Project,
• Good knowledge of Linux environments (Windows Server is a plus), Proficiency in scripting languages (shell, phyton),
• Strong understanding in web servers (manage migration from websphere to jboss for example),
• Good knowledge of security: SSL certificates, reverse proxy, loadbalancing,
• General knowledge in scheduler tools (Control-M, VTOM)
• General knowledge of monitoring tools (Zabbix, Grafana, ELK),
• General knowledge of deployments tools (GIT, Jenkins, XL
• Deploy, XL Release, Bitbucket, Artifactory, Openshift, Docker)
• Operational support on all environments (investigate and resolve incident & issues, change requests, maintenance, on call. . . )
• Level 3 Support on IT infrastructure Ensure Stability of applications and systems (Set up relevant monitoring metrics, resilient architecture. . . ) Drive technical projects with infrastructure and dev teams (drive meetings & planning)
• Participate in providing technical architecture and support on Business Projects
• Improve our tools and procedures (shell scripting, Power
  Shell, test scenario. . . )
• Provide secure architecture, which comply with Natixis, standards (comply with SLAs)

Our applications requires to be available 24/7 this is why it is necessary to have an on call line for the team on
- working hours for maintenances and issues.

• Follow-up and coordination of changes and technical operations (electrical shutdown, servers move, etc. )
• Change management : production of new versions of applications and any change on infrastructure part.
• Carry out the commissioning of the new versions of applications in collaboration with the teams in charge of the development and maintenance of these applications and on the other hand with the technical teams: Systems engineers, Databases, Work and network possibly.
• Management of treatment scheduling
• Participate in the resolution of production incidents and contribute in problem management
• Drafting / maj of instructions
• Document the components and operation of applications: software architecture, technical architecture, procedures, supervision needs.
• Manage backup data and ensure regular restoring test.
• Monitoring application and infrastructure with efficient alerting system to guarantee SLA with business line.
• Control load capacity for application and adapt infrastructure ressource by more allcation or redesigning architecture
• Guarantee DRP (Disaster Recovery Plan) : twice test a year to ensure different scenario (like Datacenter lost, server or network failure. . . )
• Project management: define technical architecture for new application using infrastructure standards and work with the team to build it.

What do we have to offer you?

• Health Insurance;
• Feedback&Coffee – the system that includes Aubay’s Performance Management Cycle, with regular moments of feedback and the Career Progression Model;
• Working model: Hybrid (In Lisbon);
• A Training Academy designed to think of you and your needs. You can count on technical and behavioural training sessions (e-Learning and classroom), Meet&Techs, Webinars and Mentoring;
• Events and Teambuildings.

What makes us different?

• Our organizational culture is based on values such as transparency, team spirit, regular feedback and continuous learning;
• Reference prizes and birthday present;
• Lounge;
• We don’t have a dress code;
• We know your name and all address each other informally;
• Coffee and varied snacks at your disposal;
• You will grow in good company. Isn’t this one of the ways in which to develop professionally?

If we got your attention, we now hope to spark your enthusiasm. Ready for the first phase? We are waiting for you at

Personal Data collected by AUBAY PORTUGAL as Data Controller, regarding the identification, contact and professional capabilities of the candidates, in the present procedure, will be processed for the application analysis, having in consideration that the processing is conducted in order to to take the steps, at the request of the data subject, prior to entering into a contract;

Personal data sent through the present application will be kept by Aubay during the application procedure and will remain stored whilst updated (for two years period).

The collected data might be transferred or include other processing activities, as long as the data subject is informed, in the occurrence of a standard application and selection procedure, for the compliance of legal obligations for the time required by law.

For any queries or request regarding personal data protection rights, the Data Subject may contact AUBAY PORTUGAL’s headquarters in Avenida Duque D`Ávila, no46 em Lisboa or use the DPO’s
- mail - The Data Subject also has the right to file a complaint with the National Data Protection Authority –

(please do not include data regarding racial or ethnical origins, political opinions, religion, philosophy, biometrical data, health data, sexual life and orientation, or relating to criminal convictions and offences. )