Senior B2B Travel Agent (French) Lisboa

Senior B2B Travel Agent (French)
Lisboa
Lisboa, Lisboa, Portugal

Social network you want to login/join with:

Senior B2B Travel Agent (French), Lisbon

Client:

David Kennedy Recruitment

Location:

Lisbon, Portugal

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

612b260e3a05

Job Views:

4

Posted:

23. 07. 2025

Expiry Date:

06. 09. 2025

Job Description:

Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.

David Kennedy Recruitment is working with a leading travel management, corporate card, and expense management company that is looking to recruit a French-speaking Senior B2B Travel Agent to join their team in Portugal.

Position: Senior Travel Agent

Location: remote, Portugal or hybrid, Lisbon (candidate's discretion)

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Assist travelers with personalized support
• Solve issues related to travel or technology, including platform queries and emergency situations
• Stay updated with industry and platform knowledge to deliver excellent service
• Build relationships across global teams
• Provide feedback for product and service improvements
• Meet and exceed KPIs

REQUIREMENTS:

• Native/fluent in French (oral and written), fluent in English (B2 or higher)
• Experience in customer service roles, especially in travel and hotel sectors
• Experience with GDS systems (Sabre, Amadeus, Galileo) is mandatory
• Metrics-driven mindset
• Excellent verbal and written communication skills
• Team player, collaborative, receptive to feedback
• Proficient with Gmail, Zendesk, Slack, Salesforce, and
  - house platforms
• Flexible to work
  - traditional shifts (early mornings, late evenings, weekends)
• Working schedule: Monday to Sunday, 07 AM - 10 PM, rotating shifts

BENEFITS:

• Competitive remuneration based on experience and performance
• Dynamic, creative, and friendly team environment
• Support and tools for professional growth
• Comprehensive medical, dental, and vision benefits