Senior Business Analyst Porto

Senior Business Analyst
Porto
Porto, Porto District, Portugal

We are looking for a Senior Business Analystfor a challenging project!

What you'll do:

• Serve as the main point of contact for functional queries from users and IT teams;
• Diagnose and address functional issues arising from daily operations;
• Maintain detailed documentation of system issues, root causes, and resolutions;
• Engage with business users to discuss and refine requirement specifications;
• Define and document business and user requirements effectively;
• Manage system modifications to align with business expectations;
• Develop and adjust reports/data extractions using SQL and internal tools;
• Document business workflows, write detailed requirement specifications (use cases, flow diagrams, etc. ), and confirm them with stakeholders;
• Support IT in reviewing functional requirements;
• Develop and execute QA/UAT testing plans with business and support teams;
• Collaborate with users to identify issues and work alongside developers to design effective solutions.

What you will need to bring:

• At least 4 years of experience in a similar role;
• Bachelor’s or Master’s degree in Finance, Economics, Accounting, Engineering, or Computer Science;
• Expertise in various analytical methods, including workflow assessment, data validation, and process enhancement;
• Strong knowledge of agile methodologies (Jira experience is beneficial);
• Proven experience in process design, implementation, and evaluation;
• Proficient in SQL with the ability to work with large datasets;
• Excellent English communication skills, both written and verbal;
• Strong interpersonal skills with the ability to develop relationships across the organization;
• Background in system implementation, testing strategy development, and model validation;
• Ability to work both autonomously and collaboratively in global and local teams;
• Effective time management skills, with the ability to handle multiple tasks and meet deadlines.

What will be valued:

• Experience in operational, financial, and regulatory reporting;
• Previous experience in the banking sector.

What can Syone offer me:

• Integration in an organization with profound and sustained growth and involvement in pioneering projects with innovative technological solutions;
• Strong IT training plans;
• Professional evolution with intervention in ambitious technological projects, both national and internationally.