Senior Business Development & Product Manager Customer Service / Spare Parts KS Maia

Senior Business Development & Product Manager Customer Service / Spare Parts KS
Maia
Maia, Porto District, Portugal

Qualifications

• You have the necessary specialist knowledge based on a successfully completed commercial and/or technical degree or comparable qualification.
• You have several years of professional experience in Service Product Portfolio Management and Strategy, in the development and implementation of Service Strategy, in Spare Parts Management and Pricing, in the harmonization of Service Products, in Business Development (Go2Market) and driving key strategic initiatives. Working in a matrix organization is not unfamiliar to you, and
  - functional and
  - regional collaboration is not new to you.
• You have proven international work experience, experience in Customer Service/After Sales and Spare Parts Management (ideally in an industrial environment and/or the intralogistics sector) and a good technical understanding.
• You are a strong strategic thinker, able to understand and communicate complex topics to different stakeholders; possess a strong understanding of numbers, analytical thinking skills and a structured approach; are
  - minded and adaptive, resilient,
  - oriented, empathetic, committed, and able to work independently; have a confident demeanor, excellent presentation and communication skills, a
  - oriented approach, diligence and reliability
• You are proficient in SAP and MS Office, especially Excel and ideally have already worked with a CRM tool (Salesforce) and BI tools (Power BI)
• You are fluent in English and Portugese; additional language skills (e. g. German) are a plus.