Senior Business Process Analyst Lisboa

Senior Business Process Analyst
Lisboa
Lisboa, Lisboa, Portugal

Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and
- being of our people. With over 600 dedicated professionals and offices in Lisbon, Porto, Madrid, and Luxembourg, Decskill operates across three core areas:

• DECSKILL TALENT: We believe that our people are key to our success. Through Decskill Talent, we empower our team to embrace the digital transformation challenges of our clients. We collaborate with clients to drive innovation, ensuring project success and business growth.
• DECSKILL BOOST: Equipping our team with the latest tools and methodologies, we optimize Time-to-Market and deliver innovative solutions exceeding client expectations.
• DECSKILL CONNECT: Our team collaborates closely with clients to implement and manage IT infrastructures that generate
  - term value.

At Decskill, we believe that by nurturing and empowering our people to confront the challenges of digital transformation, we create value not only for our clients but also for our entire ecosystem, fostering a digital community dedicated to growth and progress.

We are looking for an Senior Business Process Analyst!

Responsabilities:

• Plan, implement, and maintain small to large process management initiatives.
• Collaborate with stakeholders from all levels and departments within the organization to understand current business processes, document processes, recommend improvements for those processes, and identify metrics to measure success and adherence to the established processes.
• Provide advice on areas for improvement within business processes, including actionable plans to implement recommendations.
• Analyze data and provide summaries to leadership to drive informed
  - making regarding process improvement efforts.
• Coordinate with process stakeholders and owners to ensure processes are effectively rolled out, operating procedures are updated and communicated, and stakeholders are trained.
• Collect feedback from stakeholders and provide feedback to fellow teammates with the focus on continuous improvement.

Requirements:

• 3-4 years of experience in a
  - focused role such as a Business Analyst.
• Proficiency with presenting information to audiences of various backgrounds.
• Understanding of and experience demonstrating competency in conducting process mapping and gap analysis, using various methodologies (e. g. Lean, Six Sigma).
• Ability to effectively engage stakeholders through facilitation to gather input to document detailed process flows.
• Exceptional communication skills. Strong interpersonal and
  - building skills.
• Ability to identify
  - related risks.
• Mid-level understanding of project management principles and methodology.
• Familiarity with ITIL Frameworks / SRE Practices is preferred.
• Proficiency in process modeling tools (e. g. , Lucidchart, Miro).
• Master’s degree in Information Technology, Computer Science, Business Administration, or a related field.
• Familiarity with cloud platforms (AWS, Azure, GCP) and their impact on IT operations.
• Good level of english.

If you’re interested in this job, please send your CV to with reference “CA/Senior
Business
Process
Analyst".

Thank You!

Decskill is committed to equality and
- discrimination with all our talents. We recruit and promote talent, based on diversity and inclusion, regardless of age, gender, ethnicity, race, nationality or any other form of discrimination incompatible with the dignity of the human being.