Senior Customer Experience Specialist Lisboa

Senior Customer Experience Specialist
Lisboa
Lisboa, Lisboa, Portugal

Job Title:

French Speaking Customer Advisor in Lisbon

Key Responsibilities:

• Stay
  -
  - date with industry trends and company operations.
• Provide excellent customer service through various communication channels.
• Remain calm and composed when dealing with customer concerns.
• Escalate issues to the appropriate team member when necessary.

Requirements:

• Native level of French and strong English skills.
• Interest in customer service and a friendly personality.
• Excellent written and verbal communication skills.
• Open-minded and adaptable to different languages and nationalities.

What We Offer:

• Fixed-term contract renewable annually.
• Full-time rotating shifts.
• Intensive training program for new employees.
• Competitive salary package (1040€ gross/month including accommodation or 1240€ gross/month without). Relocation assistance for international candidates.
• Reimbursement of initial flight expenses after 9 months.
• Airport
  - up and yearly
  - way flight ticket back to home country (within the EU).
• Help with paperwork, bank account opening, and private health insurance.
• Free Portuguese lessons, cooking classes, sports activities, and social events.
• Portuguese public holidays and 22 days of paid leave.

About Us:

Join a dynamic and multinational company in Lisbon. Develop new skills in a multicultural environment within a satisfying and friendly workplace. Our company is known for providing exceptional customer service solutions worldwide, seeking enthusiastic candidates to join their international team.