Senior Customer Financial Services Representative Leça do Balio

Senior Customer Financial Services Representative
Porto
Leça do Balio, Porto, Portugal

We have an exciting opportunity for you to join our team as a Senior Customer Financial Services Representative.

Who we are:

Fed
Ex is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their
-
- day work is invaluable in delivering outstanding experience to our customers. 530, 000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

What you will be doing:

As a Senior Member of the European Ship-To-Collect Team, you will play a pivotal role in supporting the European organization and our largest customers in all matters related to cash application, invoice disputes, and collections. Your expertise will ensure the smooth execution of financial processes, contributing to the overall efficiency and effectiveness of the team.

What do you bring with you:

• Background in Finance (Mandatory)
• Advanced Excel skills (Mandatory)
• Ability to read, write, and communicate in English in a business environment. Additional languages such as German, French, Italian, Spanish are desired.
• High attention to detail
• High degree of customer orientation
• Strong
  - solving and analytical skills
• Keen to learn, approach subjects outside of comfort zone, and propose suggestions for improvement
• Experience working with
  - party auditors / customer portals (Plus)
• Experience in an international environment or similar (Plus)
• Proficiency in relevant financial software, tools, and reports

What do we offer:

• Attractive compensation package
• Training to get you started and
  -
  - job learning opportunities
• Extensive learning resources to further develop your skills and knowledge
• Tuition Assistance Program (*applicable for Fed
  Ex positions with a permanent contract)
• Employee Assistance Program for you and your family in difficult life situations
• Employee
  - rate shipping
• Great career opportunities
• Fed
  Ex is one of the world's most admired companies and trusted brands year after year

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path — we’re ready to invest in your development. Join Fed
Ex.

Fed
Ex was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and committed to a diverse and inclusive workforce in which we provide growth opportunities for all.

Our Company

Fed
Ex is one of the world's largest express transportation companies and has been recognized as one of the top 10 World’s Most Admired Companies by Fortune magazine. We serve more than 220 countries and territories worldwide, thanks to our outstanding team of Fed
Ex members who make every experience outstanding.

Our Philosophy

The People-Service-Profit (P-S-P) philosophy guides every decision, policy, and activity at Fed
Ex. We care for our people; they, in turn, deliver impeccable service, rewarding us with profitability to secure our future. Profits are reinvested into the business and our people, fostering innovation and
- quality service. Our success is driven by our people, and our culture encourages innovation,
- being, and contributions from all team members.

Our Culture

Our culture is a cornerstone of our success and growth. It is reflected in our behaviors, actions, and activities worldwide. While our systems, infrastructure, and processes can be replicated, our culture makes us unique and gives us a competitive edge in today’s global marketplace.