Senior Expert Enablement Consultant Porto

Senior Expert Enablement Consultant
Porto
Porto, Porto District, Portugal

Job Description
The Senior Expert Enablement Consultant is responsible for ensuring the needs of the Business Partner are met from a technical perspective, through training (making sure the BP is properly trained), quality (ensuring they follow Sage's established methodology and procedures), and expert services (offering the BP the possibility to contract professional services to support their projects or address needs the BP may not be prepared for).

Please note that this role is hybrid and will require you to work 3 days a week from our Oporto, Portugal office. ***

Since building
- based relationships is critical, two characteristics are essential: technical knowledge of the S50 Loja application (as this is the system that supports the BPs) and fluency in Portuguese (as their counterparts are Portuguese technicians and managers who may not always speak Spanish or English).

Responsabilities:

• Colaborar con los Business Partners portugueses para dar soporte técnico en la busquedad de la mejor solución para los clientes.
• Monitorizar y da soporte para que los BP tengan los recursos capacidados y certificados en la soluciones de Sage que implantan.
• Participar en workshops, meetings, con BP con el objetivo de mejorar su engagement con Sage en temas técnicos.
• Establecer relaciones de confianza con los BPs que permitan que el BP crezca a corto, medio y largo plazo
• Asegurar que los clientes de BP estén satisfechos.

Join us and make an impact in a dynamic environment

Health and Safety Responsibilities

Fostering the safety culture by leading with your own example.

Following established safety procedures and promptly reporting potential hazards to maintain a secure and efficient workplace.

Participating in safety training sessions and adhering to preventive guidelines and procedures to minimize risks and protect yourself and your colleagues.