Senior Front End Engineer Lisboa

Senior Front End Engineer
Lisboa
Lisboa, Lisboa, Portugal

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Join to apply for the Senior Front End Engineer role at Gorgias

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This range is provided by Gorgias. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted by over 15, 000 ecommerce brands, Gorgias supports growing independent shops to globally recognizable brands.

Built for Shopify and powered by advanced ecommerce integrations, Gorgias's conversational AI understands your brand, tools, policies, and customers to drive personalized, 1-to-1 conversations — from editing orders and initiating returns to making product recommendations. Gorgias, where every customer interaction feels personal, support becomes sales, and conversations shape success.

The teams you could be joining

Phone Team Develops Voice and SMS solutions for seamless
- commerce customer support, integrating
- party telephony and enhancing voice automation.

Apps Team Builds native apps connecting Gorgias to external services, including messaging (e. g. , Gmail) and
- commerce (e. g. , Shopify) integrations.

Developer Relations Team Ensures a secure,
- documented API, enabling external developers to build and connect apps, and supporting a growing app ecosystem. Second, that team is in charge of providing authentication & authorization capacities to external and internal developers.

Growth Team Manages the user journey from onboarding to billing, ensuring a seamless experience while preventing fraudsters from abusing the platform.

In-App Analytics Team Creates
- product analytics and
- time processing features, supporting internal teams with advanced tooling and datasets.

Streaming Infrastructure Team Builds a scalable data streaming platform, providing tooling, monitoring, and guidelines to propagate and aggregate data across multiple availability zones

What You'll Do

• Team up with Product and Design to build clean, responsive, and
  - fast features that solve real customer problems.
• Optimize our apps for speed and scalability, ensuring they work smoothly on any browser
• Write clear, maintainable code, and follow best practices—while keeping things flexible and pragmatic.
• Work in an agile environment, collaborate on code reviews, and help us ship
  - notch features quickly.
  
  

Who You Are

• You’ve got 5+ years of experience with Type
  Script and React.
• You know the ins and outs of the frontend stack—CDN, Cache, bundlers (vite, webpack/rspack), test runners (jest/vitest), CI/CD.
• You’ve worked in
  - traffic environments — where scalability and performance are crucial.
• You’re comfortable balancing frontend and backend needs and can give thoughtful input on API design.
• You follow best practices, but you're not afraid to make smart
  - offs when necessary. You build scalable and reliable frontend applications:
• You leverage React composition model to build reusable, well tested and flexible components.
• You're familiar with modern async state handling (react-query).
• Inversion of control and the testing pyramid are familiar concepts to you.
• You know how to build great UIs that look good and feel even better, using modern CSS and UX principles.
  
  

Nice to have: You’re familiar with Web
Sockets.

Bonus Points If You Have:

• Pnpm for tooling
• You’re familiar with frontend UI/UX scaling topics like design systems
• You’re interested in frontend architecture and platform work
  
  

Interview process

Our interview process consists of 4 main steps and typically takes around two weeks from the initial screening to the offer stage, with feedback provided every 48 hours.

• Meet one of our tech recruiters (30 minutes)
• Meet two of our Engineering Managers (45 minutes)
• Technical Stage: live coding session (60 minutes) Meet the team (60 minutes)
• Meet the CTO and
  - founder (30 minutes)
  
  

After completing these steps, we conduct reference checks before extending an offer.

Company Benefits And Perks

• 25 days of paid leave (We follow each country's appropriate PTO Laws)
• Paid sick leave
• Paid parental leave (16 Weeks)
• Mac
  Book Pro
• Personal credit card to buy lunches (you’ll have your own Gorgias credit card)
• Included in your offer’s calculation, there’s a 5% bonus for healthcare to compensate for Private Health costs
• Get €700 to set up your workstation at home (working from home should feel breezy)
• Get €2000 of learning material per year (includes books, courses, training sessions that are easily identified and linked with your job scope. This also covers individual coaching!)
• Every quarter, we organize an online
  - wide summit to discuss where we’re going and strengthen social bonds. Once per year we organize offsite team retreats and company retreats! (Here is the photo album from our last company retreat in Mexico in 2022, when we were a total of 200 people!)
  
  

Diversity & Inclusion at Gorgias

We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of all backgrounds, experiences, and perspectives. At Gorgias, we believe that diverse teams drive innovation and better
- making. We do not discriminate based on race, color, religion, gender identity, sexual orientation, disability, age, or any other protected status.

If you need accommodations to participate in the application or interview process, perform essential job functions, or access other employment benefits, please contact us at accommodation@gorgias.com. Let’s grow together!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Software Development

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