Senior Housekeeping Supervisor - ME Lisbon Lisboa

Overview

Senior Housekeeping Supervisor - ME Lisbon at Meliá Hotels International. The ME Lisbon is a luxury lifestyle hotel located in the heart of Lisbon, renowned for its
- garde design, exceptional service, and unique guest experiences. We are part of Meliá Hotels International and strive to create unforgettable stays for both business and leisure travelers.

Mission: Under the guidance of the Housekeeping Manager and Assistant Manager, you will be responsible for organizing, supervising, and supporting the housekeeping team, ensuring that the hotel consistently upholds excellence in cleanliness and service standards.

What You Will Do

• Guarantee an exceptional guest experience by maintaining the highest standards of cleanliness and presentation across all areas of the hotel.
• Lead, supervise, and coordinate the housekeeping team, ensuring efficiency and productivity in daily operations.
• Assist in planning, scheduling, and task allocation, including inventory management of cleaning supplies and equipment.
• Conduct regular inspections of rooms, public areas, and
  -
  - house spaces to ensure quality and consistency.
• Collaborate closely with other departments such as Front Office and Maintenance to address guest requests and operational needs promptly.
• Resolve guest concerns or complaints related to housekeeping with professionalism and care.
• Support the training, coaching, and development of housekeeping staff to ensure they are
  - versed in hotel standards and procedures.
• Monitor and enforce health, safety, and hygiene regulations at all times.
• Participate in performance evaluations, providing constructive feedback to team members.

What We Are Looking For

• Minimum 3 to 4 years of experience in a similar role within the luxury hospitality sector.
• Fluent Portuguese and English.
• Degree or certification in Hospitality Management or a related field is preferred.
• Strong leadership, communication, and organizational skills.
• Ability to manage a team, solve problems effectively, and make decisions under pressure.
• A proactive and
  - on attitude, with a passion for delivering outstanding guest experiences.

Company Values

At Meliá we are all VIP. Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want. Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.

We are committed to equal opportunities between women and men in the workplace. We promote equality and diversity, avoiding discrimination related to disability, race, religion, gender, or age, and believe diversity and inclusion among our employees are essential to our success as a global company. We support sustainable growth through a socially responsible team. Our motto is Towards a sustainable future, from a responsible present. Thanks to all our collaborators, we make it possible.

If you want to be “Very Inspiring People”, follow us on Instagram, Tik
Tok, Linked
In, Indeed and Glassdoor.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management, Administrative, and Customer Service

Industries

• Hospitality, Accommodation and Food Services, and Food and Beverage Services

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