Senior Human Resources Business Partner

Overview

Senior Human Resources Business Partner – EMEA. Full-Time for Fixed Term Contract (Beginning November 2025 to
- July 2026). Location: Porto-Lisbon-Coimbra (MUST BE BASED IN PORTUGAL).

The current HRBP will soon be on parental leave, and we are seeking an experienced individual to step in for an interim, fixed term. This role will provide continuity and leadership, ensuring seamless HR service delivery and alignment with global business strategy.

Responsibilities

• Working with US-based corporate leadership – aligning regional business activities with corporate priorities and serving as a bridge across EMEA and US operations.
• Collaborating with
  - country leadership (Germany, Portugal, Spain, and UK) – building
  - based relationships and aligning leadership, functions, teams, and individuals to business priorities.
• Owning and driving, under the management of the VP-HR in the U. S.
• Payroll, Benefits & Compliance – Own payroll for Portugal; partner internally and externally for Germany and Spain payroll; administer benefits (Coverflex, Advance
  Care); manage external partners (KMED and others).
• HR Programs & Processes – Manage employee lifecycle programs (onboarding, offboarding, career pathing, learning and development via Udemy for Business, referral program, policies, payroll, compliance, reporting).
• Employee Experience & Events – Plan and lead engagement initiatives, coworking days, and HR-led events, ensuring cultural alignment and measurable outcomes.

Required Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 5+ years of progressive HR experience, with at least 3 years as an HRBP in a multinational or technology/e-commerce environment.
• Demonstrated knowledge and experience of HR practices across multiple EMEA countries (Portugal, Spain, Germany, UK) with ability to navigate differing labor laws, payroll, and compliance requirements.
• Experience calculating and managing payroll and benefits in Portugal; exposure to EMEA-wide payroll/benefits vendors and platforms.
• Event planning and employee engagement program design experience.
• Proven ability to influence and partner with senior leaders across geographies, time zones, and functions.
• Strong experience in employee relations and talent development.
• Hands-on experience with HRIS platforms and comfort with reporting/analytics.
• Exceptional communication skills in Portuguese and English (written and spoken).
• Additional language expertise in Spanish preferred.
• Ability to work independently, handle ambiguity, and deliver results under a
  - term contract.
• Ability to work a modified workday/workweek with appropriate overlap with leadership in U. S. time zone.

The Interview Process

1. Recruiter interview with a Talent Acquisition specialist
2. Final interview with our VP HR
3. Final interview with our CHRO and Leaders

Pay and Benefits (Portugal)

• Compensation competitive to market and geographical location.
• Meal allowance for each day worked available through meal card.
• Home/Office allowance reimbursement per calendar month,
  - rated based on employment start date.
• Health insurance: Tillster pays the premium for employee private health insurance. Employees have the option to add their spouse/dependents at the employee’s cost.
• Holidays: Up to 20 federal and local/municipal holidays in accordance with applicable Portuguese Labor laws, dependent on your employment start date.
• Vacation: Up to 22 days of vacation every holiday year,
  - rated based on employment start date.
• Education, Learning & Development: We offer Udemy Learning courses; and ongoing learning and development opportunities.

Equal Opportunity and Safety

Tillster is proudly an Equal Opportunity Employer. No Visa Sponsorship. Principals only – no Agencies or calls please.

About Tillster

Headquartered in the USA, Tillster is the global leader in digital ordering and customer engagement solutions. For over a decade we have developed revolutionary
- service, ordering and payments solutions – for mobile, tablet, online, kiosk, call center, and more – creating personalized interactions based on consumer preferences, language, and currency. Our platform is compatible with 15+ unique POS systems, representing over 90% coverage in
- unit restaurants. We offer one platform; one scalable, enterprise class solution – to create
- class digital engagement solutions.

Our mission and passion are one in the same: Empower restaurants and consumers to engage and transact anywhere, anytime, and from any device - one consumer at a time, one order at a time, billions of times over. In doing so, together we are transforming
- commerce in restaurants and make the till grow for Tillster and our customers.

Thriving at Tillster

As a member of Tillster, you will embody our core values:

• Put Customers First: Prioritize the needs and satisfaction of our customers in all decisions and actions appropriate to Tillster’s stage of development, resources, and stated goals.
• Collaborate: Work together effectively, leveraging diverse perspectives to achieve common goals.
• Innovate: Embrace creativity and pursue new ideas to drive progress and improvement.
• Operate from Data: Use strong critical thinking skills to make informed decisions based on accurate and relevant data.
• Drive Results: Focus on achieving tangible outcomes and delivering high performance.
• Own It: Take responsibility for your actions and the success of your work.
• Be Passionate and Have Fun: Bring enthusiasm to your work and enjoy the journey.

Recruitment Fraud Warning

We care about safety during your job search. Official communications come from @tillster.com addresses only. Red flags: requests for personal/financial information, payments, or sensitive PII before a formal offer. If you see suspicious activity, report to Tillster HR, Legal, or Cyber Security teams.