Senior Integration Analyst Lisboa

Senior Integration Analyst
Lisboa
Lisboa, Lisboa, Portugal

col-wide
Job Description:

As a
Senior Integration Analystat Equus Software, you will be crucial to the operation and growth of the Equus Ecosystem, a platform for connecting clients using Equus Software products with their service provider partners via API technology.

In this exciting role, you will use your technical, analytical and communication skills to ensure the smooth onboarding of new providers to the Equus Ecosystem and will lead client connection projects by coordinating with internal stakeholders, service provider technical teams and our clients, who number among the world's largest companies.

We are looking for individuals with strong communication and organizational skills as well as an understanding of and experience with modern integration technologies, structured data formats, database schemas, field mapping, and interface troubleshooting techniques.

RESPONSIBILITIES

Engage with external service provider (vendor) business and technical teams to introduce the technical aspects of the Ecosystem and answer questions about Equus' integration options

Demonstrate general business analysis and consulting skills (meeting with clients/vendors, clarifying needs, explaining options, suggesting solutions, documenting decisions, testing) when working on connection projects

Work closely with internal and VAR client success teams to ensure that integration connection activities are successful

Enable efficient project scheduling through by

Reporting task and project status

Estimating task and project durations

Forecasting bandwidth and availability

Build scripts and use tools that will enable data transformation between connected systems

Ensure the quality of integration connections through testing and troubleshooting activities

Serve as an Ecosystem subject matter expert to internal and external stakeholders

Build relationships with internal and external technical and operational teams to gain an understanding of application architectures, interfaces, tools and required functionality

Balance the completion of support issues, including Sev1/Sev2 issues with longer term connection project work

Lead problem determination and resolution efforts when Ecosystem technical issues are raised

Utilize reporting, logging, and monitoring systems to provide proactive support of implemented connections

Proactively identify aspects of our products or processes that can be improved and actively support efforts to make those improvements

Maintain documentation of standards, common patterns and best practices for integration as Ecosystem process and system capabilities evolve

Continually develop skills in the integration technologies in place, as well as staying informed on new developments in integration technology

Requirements

A minimum of 4 years of IT-related experience working on software development, implementation, or integration projects

Two years of experience in a client support or other externally facing role

Experience mapping data structures for system integrations

Experience managing multiple concurrent projects or work streams

Experience troubleshooting technical work products (identifying issues, checking logs, reviewing code, researching, performing fixes, documenting findings)

Excellent communication, customer service and relationship building skills

General understanding of Project Management principles

Ability to clearly explain and document business processes

Ability to communicate and build rapport with both technical and
- technical audiences

Advanced Microsoft Office skills, particularly Microsoft Excel

EDUCATION REQUIREMENTS

Bachelor's Degree in a business, information systems or other related field or equivalent experience

NICE TO HAVE

Experience in expatriate assignment management or global mobility

Experience with web services, JSON and other integration concepts and technologies

Familiarity with databases concepts and data transformation technologies

Experience using Equus products