Senior IT Analyst Operations Lisboa

Join to apply for the Senior IT Analyst Operations role at Philip Morris International.

Explore this opportunity in Albarraque, Lisbon, Portugal.

Your Day To Day

• Understand business plans and priorities in the Tabaqueira IT Operations domain and lead the deployment/development of the IT systems necessary for successful rollout.
• Facilitate deployment, localization and support of global/core business system solutions including integration with other systems and data alignment to satisfy business requirements.
• Proactively identify business requirements not supported by the available IT portfolio and agree local tactical solutions in collaboration with IT Operations Platform in line with the demand management process.
• Design, build and deploy local IT solutions including integration with other systems and data alignment to satisfy local business requirements.
• Provide maintenance and support for global and local system solutions in the operations domain.
• Plan and track resources (budget, people, …) in line with business plans and priorities following the guidelines defined by Central IT.
• Lead projects of medium/large complexity.
• Adhere to relevant policies, procedures and standards to achieve quality and compliance of solution and services.

If You Have

• An analytical mind with a university degree in Information Systems, Computer Science, Automation & Robotics, Engineering or equivalent.
• Minimum 5 years of proven track record in supporting and/or deploying IT systems (experience in Manufacturing, Supply Chain, Quality Assurance is an asset).
• IT knowledge – Experience in MS SQL and/or MS SSRS, knowledge of MS Windows Server & Client environment.
• Additional domain experience would be an advantage (Understanding of MES, LES, SCADA class of systems, Industry 4. 0, Io
  T, AWS cloud).
• Experience with Agile Software Development / Deployment.
• Strong continuous‑improvement mindset & project management skills (Project Management experience is an asset).
• Application Development knowledge and knowledge of Dev
  Ops concepts (experience with C#, . NET will be considered a plus).
• An action‑oriented individual, with excellent communication and problem‑solving skills, ready to work in a challenging business environment.
• Fluent in Portuguese and English.

And You Have

• Understanding of business solution delivery and lifecycle management.
• Excellent communication and analytical skills.
• Service management, project management, people management and stakeholder management experience.
• Customer‑driven approach.
• Ability to work within an international environment.

How Can You Make History With Us?

• Take an active part or lead implementations of new systems/digital initiatives in the Manufacturing area as part of our Industry 4. 0 journey.
• Provide IT run & support services to our internal customers, acting as a service provider for selected applications – ensuring compliance with KPIs and adherence to technical roadmaps.
• Act as the main speaking partner for business stakeholders, solution architects, development teams, central service & project managers for systems under your responsibility.
• Elicit, collect and document functional & technical requirements in collaboration with relevant experts, and plan and coordinate change requests and maintain documentation.

What We Offer

• Freedom to define your future and ours – you’ll be empowered to take risks, experiment and explore.
• Inclusive, diverse culture where everyone’s contribution is respected.
• Endless opportunities for progress in a global business.
• Pride in delivering our promise to society: a smoke‑free future.

Please note that only shortlisted candidates will be contacted.

PMI is an equal‑opportunity employer.

Key Things To Know Before You Apply

• Relocation support is not available for this job.
• Both PMI employees and contractors are eligible and welcome to apply.