Senior Microsoft Dynamics 365 Developer Aveiro

Senior Microsoft Dynamics 365 Developer
Aveiro
Aveiro, Aveiro District, Portugal

Descrição da Empresa

Enabling your Tech
Advantage Bridge351 is an IT Consulting company specialized in Advanced Development Technologies, Cyber Security, Cloud Solutions, and Platforms & Data Engineering. With an international and multicultural team, we support our clients and partners in different locations and time zones. Our activity is based on high standards, and we are accustomed to working in demanding environments and projects.

Descrição da Função

Microsoft Dynamics 365 Implementation

The scope includes deployment, configuration, and optimization of Microsoft Dynamics 365 components to meet client requirements. The main components for this project are:

• D365 Customer Service: Manage and enhance customer interactions.
• D365 Contact Center Premium: For integrated communication and case management.
• D365 Sales: Facilitate sales management and pipeline tracking.
• D365 Customer Insights: Derive insights from customer data.
• D365 Marketing: Manage and automate marketing campaigns.

Deliverables:

1. Blueprint Document: System architecture details.
2. Configuration Documentation: Custom workflows, roles, data models.
3. Operational Workflows: Automated workflows for efficiency.
4. Configuration Deliverable: Fully configured modules, ready for deployment.
5. Test and Release Management Framework: Validation, deployment, and improvement processes.
6. Integration Plan: ERP, MDM, and external system interfaces.
7. Data Migration: Legacy data migration, validated and optimized.
8. Integration Deliverables: Functional integrations with tested APIs.
9. Contact Center Implementation: Configured capabilities with telephony and omnichannel support.
10. Change Management Plan
11. Training Materials: Guides and modules for users.
12. Post-Go-Live Support Plan: Hypercare and
    - state operations.
13. Governance Framework: Alignment with client policies and security.
14. Performance Optimization: Monitoring and enhancements for scalability and reliability.

What can you expect from us?

• Innovative workplace culture.
• Professional, dynamic, and collaborative team environment.
• 100% remote opportunities for flexibility.
• International career growth with projects worldwide, including Portugal, Belgium, Netherlands, Luxembourg, Singapore, and the USA.
• Extra benefits such as Health and Life Insurance.
• Support for work visas, including Tech Visa.
• Commitment to diversity and inclusion, with no discrimination based on protected characteristics.

Localização

Todo o país, Portugal