Senior Operations Executive - Gcd Data Deliverables Lisboa

Senior Operations Executive - Gcd Data Deliverables
Lisboa
Lisboa, Lisboa, Portugal

Worldpanel is the world’s leading data, insights, and consulting company, we shape the brands of tomorrow by better understanding people everywhere.

This is an incredible opportunity to be part of our exciting vision for the future!

Role Mission

Kantar Worldpanel is moving from legacy production systems to a
- based one. This transformation requires a strong Senior Operations Executive - GCD Data Deliverables who will work with the global teams to play a key role in the My
WP Rollout Programme, driving its future and supporting
-
- end transformation initiatives. In this role, you will be instrumental in delivering
- impact reporting projects, collaborating with
- functional teams and engaging with regional stakeholders by supporting in the Go Live.

Lat
Am and Asia markets are the 2025 priority and rest of the world during following months. It is an exciting time to be part of the next stage of growth for Kantar and the Worldpanel division.

As an advocate, you will support regions on helping our main clients in the FMCG industry, by understanding their needs and delivering them the best and most sustainable solutions within MWP and KDS solutions for Global Clients. Achieve operational and technical standardization to deliver outstanding, agile, and flexible service for Company operations and client service teams.

Reasonable Adjustments

Kantar is committed to offering equal opportunities to all individuals including during the recruitment process. If you require any reasonable adjustments or assistance, please advise us in advance of your interview so that we can make the necessary arrangements.

Duties and Responsibilities:

• Partner with Regions Client Service, Operations, and Global Teams to ensure timely resolution of queries, requests, and issues.
• Build and maintain positive relationships with mid to
  - level internal stakeholders and client contacts.
• Manage requests initiation to completion, ensuring transparency and feasibility. Translate client requirements and operational capabilities, so all parties understand delivery needs and feasibility.
• Join Global Client Delivery meetings for scope evaluation briefings on report structure, rules, and data display.
• Translate stakeholder requirements into clear and actionable GCD reporting deliverables.
• Prioritize requests based on structure and targeted deadlines.
• Extract and validate data using various platforms/tools, ensuring quality control through macros.
• Prepare
  - client deliverables using both
  - standard and Kantar-specific technologies.
• Set up, validate, and process GCD reports to facilitate their transition to Next-Gen KDS deliverables.
• Ensure a standardized, governed approach is driven across regions to support
  - country rollouts.
• Analyse and report monthly workload, identifying issues and bringing up when necessary.
• Prepare data migration support files for internal data familiarization and transition.
• Audit and recreate Ad-hoc reports within KDS and My
  WP.
• Propose optimized report structures to improve efficiency and transition clients to My
  WP/KDS solutions.
• Define and validate Global Attributes Hierarchies by integrating local data and ensuring accuracy against WPO Legacy figures.
• Maintain
  - level knowledge of MWP functionalities, Market Scopes, Attributes, and Standard Packages.
• Complete MWP transition deliverables according to
  - specific delivery plans.
• Become a service expert, developing a deep understanding of Operations and Client Service processes.
• Proactively seek feedback, input, and learning opportunities to drive personal growth and professional expertise.
• Foster positive relationships with internal teams, offering support and sharing knowledge.

Key Qualifications:

• University degree in Marketing, Business Administration, Economics, Statistics, Mathematics, or a similar field, with interest in market research in FMCG, or 1-2 years of experience in a similar role.
• Proficiency in English (minimum B2 level).
• Strong analytical skills.
• Organizational and planning capabilities.
• Excellent communication skills, with the ability to facilitate constructive discussions.
• Proactive and collaborative approach with a
  - oriented profile, comfortable navigating in challenging scenarios.
• Actively seeks new and more efficient ways to improve processes, raise standards, reduce errors, and address gaps. Finds effective solutions.
• Highly collaborative and adaptable, able to work effectively in diverse cultural and technical environments.
• My
  WP knowledge and Legacy tools aligned with Operational governance.
• Knowledge or previous experience on Data manipulation (Data Visuals and PBI knowledge preferably).
• Excel and Power
  Point intermediate understanding. Knowledge or previous experience with MS Excel (e. G. Advanced Formulas;
  
  
  
  Pivot Tables) and
  Power
  Point is recommended.

What's in it for you?

- Private health cover - option to extend to family.

- Access to our 24/7 employee assistance programme (wellbeing platform).

#J-18808-Ljbffr