Senior Program Manager - EMEA

Senior Program Manager - EMEA

Join to apply for the Senior Program Manager - EMEA role at apiphani.

Apiphani is a technology‑enabled managed services company dedicated to redefining what it means to support mission‑critical enterprise workloads. We’re a small, rapidly growing company, offering plenty of opportunities for growth and learning. We are committed to creating a diverse and inclusive work environment where every employee feels respected, valued, and empowered.

Key Responsibilities

Program & Project Leadership

• Lead complex SAP, non‑SAP and technology migrations, upgrades, consulting and transformation programs from initiation through successful delivery.
• Define project scope, goals, and deliverables that support business objectives and client outcomes.
• Oversee planning, resource allocation, risk management, and stakeholder communication to ensure projects are delivered on time and within budget.
• Provide strategic direction to cross‑functional delivery teams to drive alignment and operational excellence.
• Ensure governance, reporting, and quality standards are consistently applied across all engagements.
• Champion best practices in delivery management, quality assurance, and continuous improvement.

Client Relationship & Account Management

• Serve as the senior point of contact for strategic clients, building trusted relationships at executive and operational levels.
• Act as a strategic advisor, identifying opportunities to improve client outcomes and maximize the value of apiphani’s solutions.
• Partner with clients to shape roadmaps and ensure alignment between business goals and delivery strategy.
• Manage overall client satisfaction, issue resolution, and continuous improvement of service delivery performance.

Sales Enablement & Business Growth

• Collaborate with sales and leadership teams to identify, pursue, and close new business opportunities within existing accounts and new markets.
• Contribute to proposal development, solution design, and pricing strategies to support business expansion.
• Support market entry and growth efforts in a new global region, helping to establish client relationships, partnerships, and delivery capabilities.
• Provide input into go‑to‑market strategies and regional account planning.

Leadership & Operational Excellence

• Mentor and guide ETO and wider delivery teams to foster a culture of accountability, innovation, and customer success.
• Contribute to organizational strategy, including continuous improvement of delivery frameworks, methodologies, and tools.
• Represent apiphani in client meetings, industry events, and strategic partnerships as a senior leader.

Qualifications

• 10+ years of experience managing complex SAP or enterprise IT transformation programs, ideally within consulting or managed services organizations.
• Demonstrated success in start‑up or high‑growth environments, with the ability to establish structure, processes, and scalable delivery models.
• Cross‑sector and cross‑functional expertise, with a track record of successfully delivering technology and business transformation initiatives across multiple industries and disciplines.
• Experience in global technology firms or fast‑paced, matrixed organizations where cross‑regional collaboration and influence are key.
• Proven leadership of multidisciplinary and geographically distributed teams, inspiring excellence across technical and business functions.
• Strong commercial, negotiation, and client relationship management skills with a track record of driving account growth and client satisfaction.
• Strategic thinker with hands‑on execution capability; adept at balancing delivery rigor with entrepreneurial agility.
• Excellent communication, presentation, and stakeholder management skills at executive and C‑suite levels.

Base Salary

€125, 000—€145, 000 EUR

Company Benefits

• Medical/dental/vision – 100% paid for employees, 50% paid for dependents
• Life and disability – 100% paid for employees
• 401K – 3% contribution, no employee contribution necessary
• Education and tuition reimbursement – up to $50K annually
• Employee Stock Options Plan
• Accident, critical illness, hospital indemnity benefits offered through our providers
• Employee Assistance Program
• Legal assistance
• Paid Time Off – up to 6 weeks per year
• Sick Leave – up to 2 weeks per year
• Parental Leave – up to 12 weeks

Seniority Level

Director

Employment Type

Full‑time

Job Function

Project Management and Information Technology

Industries

IT Services and IT Consulting