Senior Project Manager

Overview

Volkswagen Financial Services AG financed the first Volkswagen vehicles in 1949 and has been delivering automotive financial services worldwide for over 70 years. Today, VWFS operates in 48 markets through its subsidiaries, shareholdings and joint ventures, remaining the largest provider of automotive financial services globally. At VWFS Porto, we foster a gender‑equal workplace that celebrates diversity and offers every individual equal opportunities to thrive and succeed.

VWFS Porto is the first VWFS AG IT hub outside Germany and is establishing a long‑term Business & IT company. The hub’s primary goal is to service all European markets by implementing and maintaining contract management systems and other IT projects across the organization. Our focus spans core systems, satellite systems such as document and collection management, integrations, data, and large project organisations. We are looking for a hands‑on PMO to support these initiatives.

Responsibilities

• Maintain and update internal documentation to ensure procedures remain accurate, consistent and easy to follow.
• Coordinate the development of content in partnership with various teams across the organization.
• Support the preparation and documentation of operational testing activities, particularly within IT service environments.
• Conduct regular quality checks to uphold documentation standards and compliance.
• Assist in the structured transition of responsibilities between teams, ensuring a seamless and well‑documented handover.
• Facilitate coordination across multiple time zones, contributing to effective communication and alignment.
• Develop clear, engaging materials for both internal and external audiences.
• Contribute to transparency and quality by supporting the tracking of progress and relevant performance indicators.

Qualifications

• A background in business, technology, or a related field.
• Previous experience in documentation, coordination, or operational support roles is valued but not required.
• Strong organisational and analytical skills, with the ability to manage tasks independently and efficiently.
• Knowledge of tools such as Jira, Microsoft Office and Confluence.
• Excellent written and verbal communication skills in English; additional language skills, particularly German, are a plus.
• A collaborative mindset and the ability to work effectively with diverse teams across different regions.
• Familiarity with IT service processes and documentation practices is advantageous.
• A proactive attitude and willingness to learn and adapt in a dynamic environment.

Benefits

• Long‑term contract.
• Competitive package including private health insurance, life insurance and meal allowance (pay by meal card).
• Bonuses and benefits depending on performance.
• Schooling allowance and pension scheme.
• Incredible and unique annual company events.
• Opportunity to work on an international project and be part of a multicultural and multidisciplinary team.
• Solid performance evaluation and career management methodologies.
• Continuous training – technical and behavioural development.