Senior Quality Assurance Engineer

Merkle, a dentsu company, powers the experience economy. We build the next great app, run CRM at scale for global brands, deliver technology architectures that support millions of users, and provide world‑class data, identity, and insights solutions, all to craft experiences that set brands apart. Backed by dentsu’s legacy of innovation and creativity from Japan, we have helped brands build loyalty, drive growth, and connect meaningfully with audiences for over 35 years.

Why choose Merkle?

• Innovation at Our Core: We push boundaries by integrating creativity, technology, and data to drive real‑world impact.
• Global Reach with Local Expertise: With over 16, 000 employees in 30+ countries and part of a 70, 000‑employee dentsu network, we combine global insights with local market understanding.
• Collaborative Culture: Your ideas matter in a team that values innovation, collaboration, and creative problem‑solving.

Key Responsibilities

• Supervise and mentor staff, assigning QA work on project engagements.
• Lead project quality assurance activities.
• Review business requirements and functional specifications to ensure they are well defined and testable.
• Estimate, evaluate, create, and run test cases as part of an Agile work team.
• Collaborate with offshore and onshore colleagues on a day‑to‑day basis.
• Report and document testing activities.
• Work closely with product and delivery managers to manage Agile sprints and QA stories.
• Support UATs.

Qualifications

• 5+ years’ experience in Software Quality Assurance.
• Strong team management skills, capable of guiding a team.
• Hands‑on experience designing, executing, and reporting on test cases.
• Strong dedication to quality and a positive, collaborative attitude.
• Understanding of the Software Delivery Lifecycle.
• Knowledge of Atlassian Confluence and Atlassian Jira.
• Knowledge of test management tools such as Zephyr, Xray, or Azure Dev
  Ops.
• Excellent communication skills – adept at documenting technical information.
• Detail‑oriented, well‑organized, quick learner with strong technical aptitude and drive to improve reliability.
• Proficient in English.
• ISTQB certification preferred.
• Experience with test automation preferred.

Benefits and perks

• 25 vacation days.
• 2 additional volunteering days.
• 3 extra wellness days and a Mental Health First Aider and Employee Assistance program.
• Health insurance (also possible for family members).
• Cutting‑edge technology & latest IT tools.
• Software‑house environment.
• Agile and flexible working hours.
• Hybrid work system (remote friendly).
• Digital nomad policy.
• Focus on career development.
• Full access to Dentsu Academy, our global online learning platform.
• Team & company events, beers, foosball, ping‑pong.
• Free breakfast every second Tuesday of the month.
• Employee discounts.
• Referral bonus program.
• Diversity, Equity, and Inclusion (DEI) central to our vision.

Location

Lisbon

Brand

Merkle

Time Type

Full time

Contract Type

Permanent

EEO Statement

We cherish the unique talents and perspectives of all individuals, welcoming applicants regardless of gender, gender identity, nationality, religion, ethnicity, cultural background, sexual orientation, age, physical or mental ability. By embracing diverse perspectives, we create meaningful change and sustainable growth for our people, clients, and society. Our hiring decisions are guided by qualifications and role‑specific requirements, ensuring a workplace free from discrimination and harassment.