Senior Quality Assurance Engineer

Senior Quality Assurance Engineer

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Company Overview

We Dream. We Do. We Deliver.

At Merkle, a dentsu company, we power the experience economy. Whether we’re building the next great app, running CRM at scale for global brands, delivering technology architectures that support millions of users, or providing world‑class data, identity, and insights solutions, it’s all in the name of crafting experiences that set brands apart from the competition. Backed by dentsu’s legacy of innovation and creativity originating in Japan, we’ve spent over 35 years helping brands build loyalty, drive growth, and connect meaningfully with their audiences.

We’ve been named a global “Leader” by top industry analyst firms in categories as wide‑ranging as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management.

Key Responsibilities

• Ability to supervise/mentor staff and assign QA work on project engagements
• Lead project quality assurance activities
• Reviews business requirements and functional specifications to understand the functional and technical requirements. Ensure requirements are well defined and testable
• Estimates, evaluates, creates and runs test cases as part of an Agile work team
• Collaborate with colleagues onshore and offshore on a day‑to‑day basis
• Reporting and documentation on testing activities
• Work closely with product and delivery managers to manage Agile sprints and QA stories
• Support UAT’s

Qualifications

• 5+ years’ experience in Software Quality Assurance
• Strong team management skills, capable of guiding a team
• Hands‑on experience in designing, executing and reporting on test cases
• Strong dedication to quality and a positive, collaborative attitude and approach to testing
• Understanding of the Software Delivery Lifecycle
• Knowledge of Atlassian Confluence and Atlassian Jira
• Knowledge of Test Management tools such as Zephyr, Xray or Azure Dev
  Ops
• Excellent communications skills – good at communicating and documenting technical information and describing implementations
• Detail‑oriented, well‑organized, quick learner with a strong technical aptitude and a drive to improve a system’s reliability and optimize delivery of new capabilities.
• Proficient in English
• An ISTQB certification is preferred
• Experience with test automation is preferred

Additional Information

• Work visa sponsorship is not available. For local documentation (NIF, NISS), please consult Portuguese authorities.

Benefits and perks

• ? 25 vacation days
• ? Enjoy 2 additional volunteering days to support your passion project
• ? Mental Health: Benefit from 3 extra wellness days on top of your vacation days and a Mental Health First Aider and Employee Assistance program to support your well‑being
• ? Health insurance (also possible for family members)
• ? Cutting Edge Technology & Latest IT tools
• ? Software‑house environment
• ⌛ Agile and Flexible working hours
• ? Hybrid work system (remote friendly)
• ✈ Digital nomad policy
• ? Focus on career development
• ? Full access to Dentsu Academy, our global online learning platform
• ? Beers, foosball, and ping‑pong! #workhardplayhard
• ? Free breakfast every second Tuesday of the month
• ? Employee discounts
• ? Team & Company events
• ? Referral bonus program

Location & Employment Details

Location: Lisbon

Time Type: Full time

Contract Type: Permanent

Equal Opportunity Employment

At dentsu, Diversity, Equity, and Inclusion (DEI) is central to our vision: "To be at the forefront of people‑centered transformations that shape society. " We cherish the unique talents and perspectives of all individuals, welcoming applicants regardless of gender, gender identity, nationality, religion, ethnicity, cultural background, sexual orientation, age, physical or mental ability. By embracing diverse perspectives, we create meaningful change and sustainable growth for our people, clients, and society. Our hiring decisions are guided by qualifications and role‑specific requirements, ensuring a workplace free from discrimination and harassment.