Senior Salesforce Consultant & Business Analyst (m/f/d) Lisboa

Senior Salesforce Consultant & Business Analyst (m/f/d)
Lisboa
Lisboa, Lisboa, Portugal

Senior Salesforce Consultant & Business Analyst (m/f/d)

Why we are looking for support

We are seeking a Senior Salesforce Consultant & Business Analyst (m/f/d) to strengthen our CRM Practice. This position can be performed remotely from Greece, Malta, Portugal, Poland, or Germany.

Serve as an integrator between business needs and technology solutions to address client issues.

Prepare and lead client discovery workshops to gather requirements and understand business challenges, ensuring the accuracy of work products.

Translate business needs into detailed user stories, requirements, and acceptance criteria by collaborating closely with clients.

Lead and coordinate build activities throughout projects, keeping clients and stakeholders updated on progress.

Oversee QA and UAT activities.

Stay current on Salesforce innovations, trends, and developments to provide
- edge solutions.

Develop skills through Salesforce training and mentoring.

Mentor team members and conduct research, data analysis, and reporting to enhance proficiency.

Lead internal initiatives and innovation tasks.

Participate in
- sales activities.

Requirements

• Minimum of 4 years of experience in consulting or relevant industry.
• Proven experience in functional requirements gathering for at least 4 years.
• At least 4 years of experience with Salesforce Sales, Service, Marketing, or Commerce Cloud.
• Experience in
  - sales activities is essential.
• Past experience leading IT projects is required.
• Salesforce certifications are mandatory.
• Hands-on configuration experience with Salesforce formulas, process builder, flows.
• Experience with process
  - engineering and managing client expectations.
• Project management and change management experience are advantageous.
• Proactive,
  - solving mindset with a
  - do attitude.
• Ability to work effectively in a remote team.
• Specialization in industry clouds like Consumer Goods Cloud or Non-Profit Cloud is a plus.
• German & English language skills are mandatory.
• Additional language skills are beneficial.

Peak & Peak is a consulting firm dedicated to digitalization across marketing, commerce, sales, and service sectors. We offer tailored technological solutions, primarily utilizing Salesforce as an official partner, serving
- sized enterprises mainly within the DACH region and globally.

Our project portfolio covers multiple industries, including manufacturing and
- profit sectors. Our team of over 80 experts operates in an agile environment, organized into specialized groups in consulting, operations & delivery, and operations excellence & managed services.