Senior Site Reliability Engineer (SRE) Porto

Overview

Paydock is a leading payments orchestration platform, empowering businesses to manage and scale their payment strategies seamlessly. We provide a single, elegant API to connect to a vast ecosystem of payment gateways and methods, simplifying complexity and unlocking new revenue opportunities for our merchants worldwide. As a geodistributed team, we thrive on asynchronous communication and a culture of ownership, trust, and innovation. We-'re looking for passionate engineers to help us build and maintain the highly available, scalable, and resilient infrastructure that powers global commerce.

What You-'ll Do

• Architect & Automate: Design, build, and maintain our core infrastructure using Infrastructure as Code (Ia
  C) principles. You-'ll be instrumental in evolving our CI/CD pipelines to ensure safe, rapid, and reliable releases.
• Enhance Reliability & Scalability: Proactively identify and address performance bottlenecks, single points of failure, and scalability limits. You-'ll define and monitor Service Level Objectives (SLOs) and Service Level Indicators (SLIs) to maintain and improve platform health.
• Champion Observability: Implement and manage comprehensive monitoring, logging, and alerting systems (e. g. , Prometheus, Grafana, ELK Stack) to provide deep insights into system behavior and ensure rapid incident detection.
• Lead Incident Management: Participate in our
  - call rotation, acting as a key player in incident response and resolution. You-'ll lead blameless
  - mortems to identify root causes and implement preventative measures.
• Collaborate & Empower: Work closely with software engineering teams to foster a culture of reliability. You-'ll provide guidance on building resilient services, implementing best practices for observability, and improving the developer experience.
• Secure the Foundation: Implement and maintain security best practices across our cloud infrastructure, ensuring our platform is robust and compliant.

What You-'ll Bring

Must-Haves:

• Extensive Cloud Experience: 5+ years of
  - on experience with a major cloud provider, preferably AWS (EC2, S3, RDS, VPC, IAM, etc. ).
• Infrastructure as Code (Ia
  C) Mastery: Deep proficiency with tools like Terraform or Cloud
  Formation to manage infrastructure declaratively.
• Containerization Expertise: Strong experience with Docker and container orchestration systems like Kubernetes (EKS) or ECS.
• CI/CD Pipeline Development: Proven ability to build, optimize, and manage CI/CD pipelines using tools like Git
  Lab CI, Jenkins, or Circle
  CI.
• Observability Skills: Hands-on experience with modern monitoring and logging tools (e. g. , Prometheus, Grafana, Loki, Alertmanager, ELK Stack).
• Strong Scripting/Coding Ability: Proficiency in at least one programming language, such as Go, Python, or Bash, for automation and tooling.
• Remote Work Pro: Excellent written and verbal communication skills, with a proven ability to work effectively and asynchronously in a distributed team environment.

Nice-to-Haves:

• Experience in the payments or Fin
  Tech industry.
• Familiarity with service mesh technologies like Istio or Linkerd.
• Experience with database administration (e. g. , Postgre
  SQL, My
  SQL).
• Knowledge of networking, security principles, and compliance standards (e. g. , PCI DSS).

Why Join Paydock?

• Work from Anywhere: Enjoy the flexibility and autonomy of a fully remote, geodistributed team.
• Make a Global Impact: Build and scale the infrastructure for a platform trusted by businesses worldwide.
• Culture of Growth: We encourage continuous learning and provide opportunities for professional development in a supportive and collaborative environment.
• Meaningful Work: Solve complex, interesting problems that have a direct and tangible impact on our product and customers.
• Competitive Compensation: We offer a competitive salary, benefits package, and the right tools to help you succeed.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Industries

• Financial Services and Banking