Senior Site Reliability / Gitops Engineer

Senior Site Reliability / Gitops Engineer

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and Io
T. The company is founder‑led, profitable, and growing. We are hiring a Senior Site Reliability / Gitops Engineer to our Information Systems (IS) team. This role is an opportunity for an "automation‑first" senior technologist with a passion for Linux to build a career with Canonical and drive success for those leveraging Ubuntu and open source products.

Job Summary

The IS team supports and maintains all of Canonical’s IT production services and is in charge of running services used by over 60 million Ubuntu users. As a Senior SRE & Gitops engineer you will drive operations automation to the next level, both in our own private clouds and in the public clouds, by utilizing the best of open source infrastructure as code software, CI/CD pipelines, and Canonical’s leading products for software operation automation. You will also provide critical feedback to developers on how their products operate at scale and collaborate on design and implementations with other teams within the company.

Key Responsibilities

• Drive the development of automation and Gitops in your team as an embedded tech lead
• Collaborate closely with the IS architect to align solutions with the IS architecture vision
• Design and architect services that IS can offer to the organization as products
• Apply your experience of Ia
  C to develop infrastructure as code practice within IS, constantly increasing automation and improving Ia
  C processes
• Automate software operations for re‑usability and consistency across private and public clouds, taking into consideration the complexities of distributed systems
• Maintain operational responsibility for all of Canonical’s core services, networks, and infrastructure
• Develop skills in troubleshooting, capacity planning, and performance investigation; set up, maintain, and use observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement, and maintain monitoring and alerting for various systems and services
• Provide assistance and work with globally distributed engineering, operations, and support peers
• Be given uninterrupted development time to focus on larger projects and automation of manual tasks
• Share your experience, know‑how, and best practices with other team members in design sessions, mentorship, and "doing work together"
• Carry final responsibility for time‑critical escalations

Qualifications

• Modern view on hosting architecture driven by infrastructure as code across both private and public clouds
• Product mindset thriving to develop products rather than solutions
• Python software development experience with large projects
• Experience working with Kubernetes or other container orchestration systems
• Proven exposure to manage and deploy cloud infrastructure with code
• Practical knowledge of Linux networking, routing, and firewalls
• Affinity with various forms of Linux storage, from Ceph to databases
• Hands‑on experience administering enterprise Linux servers
• Extensive knowledge of cloud computing concepts and technologies
• Bachelor’s degree or greater, preferably in computer science or related engineering field
• Excellent communication skills in English over email, chat, video, voice calls, and in‑person
• Motivated, able to troubleshoot from kernel to web, and willing to ask others when appropriate
• Willingness to be flexible and learn new things quickly
• Inspired by needs of fast‑changing environments
• Happy to work within distributed teams
• Passionate about open‑source, especially Ubuntu or Debian

What We Offer

• Distributed work environment with twice‑yearly team sprints in person
• Personal learning and development budget of USD 2, 000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Team Member Assistance Program & Wellness Platform
• Opportunity to travel to new locations to meet colleagues
• Priority Pass and travel upgrades for long‑haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu – one of the most important open‑source projects and the platform for AI, Io
T, and the cloud – we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Equality, Diversity & Inclusion Statement

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Engineering and Information Technology; Software Development

Industries

Software Development