Senior Specialist, Knowledge Management Lisboa

Senior Specialist, Knowledge Management
Lisboa
Lisboa, Lisboa, Portugal

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*Applications must be submitted in English*
WHAT MAKES US A GREAT PLACE TO WORK

We are proud to be consistently recognized as one of the world’s best places to work, a champion of diversity and a model of social responsibility. We are currently #1 ranked consulting firm on Glassdoor’s Best Places to Work list and have maintained a spot in the top four on Glassdoor’s list since its founding in 2009. Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.

WHO YOU’LL WORK WITH

You’ll join the Product, Practice and Knowledge (PPK) department as part of the Knowledge Management team and you’ll work with a variety of different Practices at Bain, broadening your skillset and leveraging industry knowledge across various industries and capabilities.

“Practices” are how we group and organize our solutions and products based on our clients’ industry or business function. They’re integral to how we win and deliver results to our clients and are a key strategic priority within our firm.

The Knowledge Management (KM) team plays a vital role in leveraging the expertise of our consulting staff, enabling us to achieve outstanding results for our clients.

WHERE YOU’LL FIT WITHIN THE TEAM

As aSenior Specialist, you’ll be a key member of the Knowledge Management team within PPK, supporting
- practice collaboration and driving knowledge sharing across the firm. You’ll engage with client case teams at both the start and conclusion of cases - connecting them with Bain’s internal knowledge and capturing new insights along the way. You’ll also manage existing content and identify knowledge gaps to be addressed in future work.

This role is based in Bain GBS Lisbon office and follows a hybrid model; your regular presence in the office (3 days a week) will be required.

WHAT YOU’LL DO

• Equip the global consulting staff with relevant expertise and resource recommendations by mining the existing knowledge base and creating customized
  - ready materials.
• Collaborate with practice team members to build expertise and lead the capture and sharing of the practice knowledge base as well as new product development within a specific industry or solution.
• Contribute to the development and execution of the practice strategy by analyzing practice performance, supporting practice meetings, and preparing experience sharing calls and publications.
• Use AI tools to accomplish portions of the role. Experiment with new and existing AI tools to improve work processes.
• Actively contribute to the practice and broader PPK team by participating in global team trainings as well as providing coaching and development feedback to junior practice team members.

ABOUT YOU

• BA or equivalent undergraduate degree with strong academic credentials
• Preferred 2+ years of professional experience
• You’re intellectually curious
• You have strong analytical abilities and experience bringing innovative and ‘outside the box’ approaches to problem solving
• You enjoy working in a
  - paced and sometimes demanding environment, and you have the ability to juggle multiple priorities
• Attentive to detail and very organized. You’re known for your
  - quality work
• You are a regular user of AI tools and have a growth mindset about their use.
• You can
  - motivate and work autonomously, while appreciating guided coaching and collaborative teaming
• Superior customer service attitude
• You keep a positive mindset and high levels of energy and enthusiasm
• Strong communication and presentation skills. You can engage with senior business executives and team with colleagues across the globe and in different time zones
• Strong proficiency in Microsoft Excel, Power
  Point, and Word
• You must be eligible to work in EU

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting, Information Technology, and Sales

• Industries

  Business Consulting and Services

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