Senior Specialist Product Experience Designer

Senior Specialist Product Experience Designer

Join to apply for the Senior Specialist Product Experience Designer role at Mastercard

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Senior Specialist Product Experience Designer

Role Overview

The Global Consumer Products & Processing team within Mastercard is seeking Senior Specialist Product Experience Designers to join our growing design practice. This team plays a pivotal role in defining the next generation of consumer products — from everyday payment experiences to innovative digital solutions — helping shape Mastercard’s future growth and impact.

As part of this mission, you will contribute to designing intuitive, human‑centered product experiences that deliver value for both customers and end users. Working closely with senior designers, product managers, and cross‑functional partners, you will gain hands‑on exposure to the full design lifecycle: from research and ideation to prototyping and validation. This role offers a unique opportunity to grow your design craft while making a meaningful contribution to high‑visibility initiatives across Mastercard’s global portfolio.

Role Responsibilities

• Experience Design: Contribute to the creation of intuitive, world‑class product experiences by shaping wireframes, flows, and interactive prototypes that bring ideas to life.
• Experience Research: Support the design validation process through usability testing, surveys, and feedback analysis, applying human‑centered methodologies to uncover insights and guide improvements.
• Design System Practice: Apply Mastercard’s design system while contributing to the evolution of scalable component libraries, ensuring consistency across products and adaptability to diverse markets.
• Collaboration & Critique: Take an active role in design critiques, workshops, and reviews, bringing curiosity, fresh thinking, and constructive perspectives that strengthen team output.
• Stakeholder Engagement: Partner with cross‑functional teams and stakeholders, helping align on design needs and decisions while ensuring timely progress.
• Iteration & Delivery: Support the continuous refinement of designs, balancing creativity and precision to meet project goals in a dynamic environment.
• Growth Mindset: Embrace mentorship and learning opportunities, developing your design craft and research skills while gaining exposure to high‑visibility initiatives across Mastercard.

All About You

• You have a solid foundation in human‑centered design principles, with curiosity to deepen your expertise through practice.
• You are confident in Figma, using it to create wireframes, prototypes, and high‑quality designs that clearly communicate ideas.
• You have experience working with design systems, applying components and standards to ensure consistency across deliverables.
• You are familiar with usability testing and research methodologies, and eager to apply insights to improve the user experience.
• You are proactive and self‑motivated, taking initiative to move work forward and contribute beyond assigned tasks.
• You thrive in collaborative environments, welcoming feedback and building strong relationships across disciplines.
• You bring creativity, sharp thinking, and problem‑solving skills, with a genuine interest in learning and growing as a product designer.
• Knowledge of accessibility and industry best practices is a plus.

Corporate Security Responsibility

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Seniority level

Associate

Employment type

Full‑time

Job function

Information Technology

Industries

Financial Services, IT Services and IT Consulting, and Technology, Information and Internet

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