Senior Specialist Product Experience Designer Lisboa

Senior Specialist Product Experience Designer

Role: Senior Specialist Product Experience Designer at Mastercard.

Overview

The Global Consumer Products & Processing team within Mastercard is seeking Senior Specialist Product Experience Designers to join our growing design practice. This team defines the next generation of consumer products — from everyday payment experiences to innovative digital solutions — helping shape Mastercard’s future growth and impact.

As part of this mission, you will contribute to designing intuitive,
- centered product experiences that deliver value for both customers and end users. You will work closely with senior designers, product managers, and
- functional partners, gaining
- on exposure to the full design lifecycle: from research and ideation to prototyping and validation.

Role Responsibilities

• Experience Design: Contribute to the creation of intuitive,
  - class product experiences by shaping wireframes, flows, and interactive prototypes that bring ideas to life.
• Experience Research: Support the design validation process through usability testing, surveys, and feedback analysis, applying
  - centered methodologies to uncover insights and guide improvements.
• Design System Practice: Apply Mastercard’s design system while contributing to the evolution of scalable component libraries, ensuring consistency across products and adaptability to diverse markets.
• Collaboration & Critique: Take an active role in design critiques, workshops, and reviews, bringing curiosity, fresh thinking, and constructive perspectives that strengthen team output.
• Stakeholder Engagement: Partner with
  - functional teams and stakeholders, helping align on design needs and decisions while ensuring timely progress.
• Iteration & Delivery: Support the continuous refinement of designs, balancing creativity and precision to meet project goals in a dynamic environment.
• Growth Mindset: Embrace mentorship and learning opportunities, developing your design craft and research skills while gaining exposure to
  - visibility initiatives across Mastercard.

All About You

You are an emerging designer with a passion for creating meaningful,
- centered experiences. With curiosity and creativity, you are eager to grow your craft while contributing to real projects that shape the future of digital products. You thrive in a collaborative environment, bring a proactive mindset, and are motivated by the opportunity to learn from senior designers while making an immediate impact.

• You have a solid foundation in
  - centered design principles, with curiosity to deepen your expertise through practice.
• You are confident in Figma, using it to create wireframes, prototypes, and
  - quality designs that clearly communicate ideas.
• You have experience working with design systems, applying components and standards to ensure consistency across deliverables.
• You are familiar with usability testing and research methodologies, and eager to apply insights to improve the user experience.
• You are proactive and
  - motivated, taking initiative to move work forward and contribute beyond assigned tasks.
• You thrive in collaborative environments, welcoming feedback and building strong relationships across disciplines.
• You bring creativity, sharp thinking, and
  - solving skills, with a genuine interest in learning and growing as a product designer.
• Knowledge of accessibility and industry best practices is a plus.

We value growth and encourage you to apply if you possess the core skills and a strong desire to excel in this role.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. We support a sustainable economy where transactions are secure, simple, smart and accessible, through technology, partnerships, and networks that deliver value to people, businesses, and governments.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with inherent risk. Employees are responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach;
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Information Technology

Industries

• Financial Services
• IT Services and IT Consulting
• Technology, Information and Internet

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