Senior Support Specialist - 2nd Level HRIT (f/m/div.) Lisboa

Senior Support Specialist - 2nd Level HRIT (f/m/div.)
Lisboa
Lisboa, Lisboa, Portugal

Overview

At Bosch we recently replaced our Organizational and Position Management with Employee Central to support HR processes in Success
Factors and related administration workflows. This will impact associates and connected systems.

Our team is looking for a Senior Support Specialist for the 2nd level HR IT Employee Central in Success
Factors.

Your contribution to something big:

As Senior Support Specialist in the 2nd level Support HR IT, you will have an umbrella view over the system landscape and data flows, analyze issues in collaboration with other support teams, connect the dots, and help our users in a fast and efficient way. Responsibilities include:

Responsibilities

• Lead 2nd level support activities in Success
  Factors in close collaboration with the IT Support team and other support members of connected systems, e. g. local HR systems
• Run the support (analyze, solve, coordinate with other support teams) in an efficient and
  - oriented way
• Maintain an umbrella view of how systems are connected and how data flows across the landscape

Your profile

What distinguishes you:

• Education: Bachelor-'s Degree in HR or IT-related field or comparable qualification
• Experience: Strong experience in Success
  Factors, especially Employee Central; plus 3+ years of IT support experience
• Knowledge: Knowledge of Success
  Factors
• Languages: Fluency in written and spoken English at a C1 level (mandatory); German is a plus
• Personality: Strong intercultural competencies, fast learner, adaptability in uncertainty, customer orientation, and creative
  - solving

Contact & additional information

• Exchange with colleagues around the world
• Health insurance and
  - site medical office
• Opportunities for career progression and continuous professional development
• Discounts with Bosch partners and products
• Sports and
  - related activities
• Good access to public transport

Success stories don’t just happen. They are made. . .

About Bosch / Welcome to Lisboa

Lisbon, Portugal, is home to Bosch-'s first international shared HR service. With over 600 employees from around 30 nationalities, Bosch Lisbon provides HR tool development, information management, training, recruitment and international assignments for more than 40 countries. The location offers a multicultural environment, quality of life and easy transportation via Lisbon-'s Humberto Delgado Airport.

Well connected to public transport: Good public transport connections, company bike leasing, and options for free or subsidised transport passes or employee parking.

Discounts for employees: Subsidised cultural and leisure events and discounts with partner companies.

Flexible and mobile working: Flexitime and modern working time models, home office, and window days off.

Company health: On-site company doctor, occupational health care, vaccinations, health insurance, and related services.

Do you need technical support?

We look forward to your inquiry and to guiding you through the hiring process.