Senior Systems Support Professional - Tier 3
Who We Are
Jolera offers MSPs & IT solution providers
- generation managed services, enabling them to create
- class experiences for their clients. Your clients receive
- winning solutions built on over 20 years of experience servicing businesses worldwide. Jolera headquarters are in Toronto and we have offices all across Canada.
We’ve helped transform hundreds of MSPs & solution providers worldwide! With our collection of tenured experts, we provide an elevated managed service experience for a variety of clients. At Jolera, we treat each MSP partner with specialized care and uniquely organize our products for your individual business needs.
Qualifications:
- Must be a “team player” with outstanding communication and interpersonal skills
- Ability to work collaboratively and independently
- Knowledge of backup applications (Veeam, Barracuda, Commvault, etc. )
- Experience with email and spam filtering services (Mimecast, Barracuda, Proofpoint, etc. )
- Familiarity with DNS, DHCP, and TCP/IP
- Switching and routing topologies (VLAN, basic routing protocol knowledge)
- Firewall Technologies (Cisco, Forti
Gate, Palo Alto, etc. ) - Administering Microsoft Windows Active Directory topologies
- In-depth working knowledge of Microsoft Exchange Server and SQL Server
- In-depth working knowledge of VMware v
Sphere 6. 0 and above - Working Knowledge of Microsoft Azure / Azure AD / Intune
- Previous Experience in a
- paced consulting, MSP environment, or System Administrator is a plus - Knowledge of troubleshooting and implementation of Site-to-Site VPN on Cisco, Palo Alto and Forti
Gate Platforms
- Experience in previously supporting managed services customers.
- Experience in Linux Administration
- Experience in IT Security tools such as EDR, SIEM, and Vulnerability Management platforms
- Experience working with cloud platforms (AWS, GCP)
- Informações detalhadas sobre a oferta de emprego
Empresa: Jolera Inc. Localização: Santa Maria da Feira
Santa Maria da Feira, Aveiro, PortugalPublicado: 31. 10. 2025
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