Senior Technical Business Analyst
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As a global leader in facilities services we connect people and places to make the world work better. Whether directly or indirectly, you’ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive.
Want to know how a facility management company is powered by technology?
At ISS Tech Team we are investing in innovative and integrated technological solutions for the facility management industry with a tech team headquarted in Copenhagen, Warsaw and Porto. Our Porto hub is the first space dedicated specifically to software development and acts as a powerhouse where our employees test and implement products for over 40, 000 clients and 350, 000 placemakers around the world.
Job Role as Senior Technical Business Analyst:
You’ll lead
- functional teams to deliver innovative digital solutions within the Facility Management Service program. Acting as the bridge between business needs and technical delivery, you’ll guide strategic decisions and support
- on configuration in IBM TRIRIGA.
If you enjoy
-
- end ownership, from stakeholder engagement and commercial analysis to solution configuration and delivery, this job is for you!
Location: Porto, Portugal (Hybrid)
Work Regime: Hybrid
What will you do:
- Partner with stakeholders across business and IT to gather, document, and analyze requirements aligned with strategic goals.
- Lead and facilitate workshops to understand pain points and capture business requirements in functional solution designs.
- Translates functional solution design into a technical solution design and guide the team in development.
- Configure and customize solutions within IBM TRIRIGA (low-code) using
- in tools, workflows, and business logic layers. - Serve as the functional lead in agile teams, working within SAFe or Agile frameworks.
- Mentor junior team members and foster best practices in business analysis and TRIRIGA configuration.
Must have skills:
- Completed academic degree in Computer Science, Engineering, or related field.
- Proven experience as a Technical Senior Business Analyst or Technical Lead in enterprise software delivery.
- Exceptional ability to translate business needs into system solutions.
- Experience with BPMN process modeling.
- Familiarity with
- oriented programming (OOP) concepts. - Experience working in Agile or SAFe environments.
- Advanced English proficiency, with strong written and verbal communication skills.
- Curious and analytical mindset with strong
- solving skills. - Enjoys going deep into details to understand how things work.
- Comfortable working collaboratively and asking questions.
- Strong attention to detail, communication, and willingness to learn.
- Experience in facility management software (e. g. , IBM TRIRIGA).
- Familiarity with scripting or
- code customization in TRIRIGA. - Exposure to other enterprise platforms or integration with APIs/web services.
- TRIRIGA certifications.
- 22 days of annual leave per year +3 company leave days.
- Flexible working hours & hybrid work model.
- Permanent contract.
- Health Insurance (employee).
- Modern,
- equipped office in the heart the city of Porto. - Free parking.
- ISS Tech Communities (Sports, Gaming & Band).
- Free access to company Gym.
- Snacks and drinks at the office.
At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers’ success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers’ employees and businesses thrive too.
ISS is a Place to Be You.
Be who you are. Become what you want. Be part of something bigger.
Become more. Become ISS.
ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Information TechnologyIndustries
Facilities Services
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#J-18808-Ljbffr- Informações detalhadas sobre a oferta de emprego
Empresa: ISS A/S Localização: Porto
Porto, Porto District, PortugalPublicado: 9. 7. 2025
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