Senior Ux Designer - E-Commerce Lisboa

Senior Ux Designer - E-Commerce
Lisboa
Lisboa, Lisboa, Portugal

Senior UX Designer (m/f/d)

Location:
Lisbon (Hybrid 2 days
- site)

Division:
ZEISS Vision Care

Are you a seasoned UX Designer with a passion for creating intuitive and
- impact user experiences? Do you thrive in leading and mentoring teams, developing strategic UX solutions, and driving business success through exceptional design? Join ZEISS Vision Care and take the lead in shaping the future of global
- commerce and omnichannel experiences.

We believe that providing exceptional vision care requires more than just advanced optical products—it requires understanding our customers' needs and delivering innovative solutions that enhance their journey, wherever they are. By integrating
- edge technology with
- centered design, our
- channel strategy ensures that ZEISS Vision Care is always accessible, relevant, and impactful.

About the Role:

As a Senior UX Designer at ZEISS Vision Care, you will be at the forefront of developing intuitive, appealing, and
- converting user experiences across our sales channels. You’ll drive the global UX strategy for ZEISS Vision Care, collaborating with diverse teams and stakeholders to deliver
- class experiences that enhance customer satisfaction and sales. If you're an expert in UX design with strong leadership potential, this is your chance to make a lasting impact.

Key Responsibilities:

• Spearhead the development of user experiences with a focus on sales promotion and conversion across ZEISS Vision Care's global sales channels.
• Lead the UX design stream, providing mentorship and guidance to junior designers.
• Manage global UX design, ensuring alignment with business objectives and brand goals, while working with external partners to drive consistent design quality.
• Lead international projects, tailoring UX designs to meet the cultural and business needs of diverse user groups.
• Drive sales growth for ZEISS Vision Care through exceptional UX design.
• Develop wireframes, prototypes, and visual designs, testing them with consumers to gather feedback and iteratively improve the user experience.
• Collaborate with
  - functional teams to develop and refine user experience concepts, ensuring effective teamwork and efficient project execution.
• Shape UX strategies and concepts that support business objectives, including user requirements, profiles, and user research planning.

What You Bring:

Education & Experience:

• Bachelor's degree in Design, Human-Computer Interaction, Experience Design, or a related field.
• At least 3 years of experience in UX design, with a focus on
  - commerce, omnichannel concepts, and B2B2C/B2C sales models.
• Proven experience in designing online sales experiences for premium products.

Skills & Expertise:

• Strong experience in developing omnichannel shopping experiences that optimize conversion.
• Deep understanding of psychological principles and how they can be applied to product design to enhance user experience.
• Proficiency in creating wireframes, prototypes, and visual designs, and testing with users to inform design decisions.
• Expertise in user research methodologies, analysis, and
  - driven design decisions.
• Advanced communication skills with the ability to present to senior management and influence stakeholders.
• Familiarity with agile methodologies such as Scrum, and proficiency in design tools such as Figma, Photoshop, Illustrator, and Miro.
• Experience with Azure Dev
  Ops for agile development is a plus.
• Ability to mentor and guide team members in UX research and UI design.
• Excellent collaboration skills, with the ability to work effectively in interdisciplinary and international project teams.
• Ability to steer external partners and vendors, ensuring quality and alignment with ZEISS Vision Care’s objectives.
• High cultural awareness and a willingness to travel occasionally to work with global teams and partners.
• Highly organized, with the ability to plan and manage your work independently.
• Empathetic toward the needs of users and committed to designing experiences that meet these needs.
• Open to feedback and able to iterate and adapt your work based on insights and critique.
• Strong
  - making and risk management abilities to achieve design and business goals.

Why ZEISS?

At ZEISS, we believe in the power of design to change the way people see the world. As part of our global team, you’ll work on
- edge projects that impact millions of users across the globe. We offer a collaborative, innovative environment where your ideas can thrive, and your contributions will make a meaningful impact. We also offer:

• Private Medical Insurance & Comprehensive Critical Illness Cover – Take care of your health with full coverage, plus additional support for serious conditions.
• Life Insurance – Peace of mind knowing your loved ones are protected.
• Generous extra vacation days and hybrid working - supporting your
  - life balance.
• Meal Allowance – Fuel your day with a meal allowance to keep you going.
• Flexible Working Hours – Start and finish your day to suit your schedule (within reason).
• Exciting Global Experience – Be part of a dynamic and innovative team, with strong opportunities for personal and professional development by participating in global projects.
• Supportive & Enthusiastic Culture – Join a workplace where collaboration, positivity, and personal growth are at the heart of everything we do in a multicultural environment.

If you are ready to help drive business success through exceptional user experiences, we want to hear from you.

How to Apply:

Please submit your resume and portfolio showcasing your most relevant UX design projects.

ZEISS is committed to creating an inclusive and diverse work environment. We welcome applications from all qualified individuals regardless of gender, age, race, sexual orientation, disability, religion, or background.