Service Career Ambassador Lisboa

Service Career Ambassador
Lisboa
Lisboa, Lisboa, Portugal

Unlock a
- defining opportunity as a Customer Service Representative in Lisbon, Portugal.

This role offers the chance to make a real impact and grow with our company. If you're looking for a challenge and want to be part of a dynamic team, read on!

You will ensure that performance goals are met across all operations, delivering exceptional customer experiences and driving business success.

We'll give you all the training,
- edge technologies, and ongoing support you need to succeed. Our commitment to career growth and personal development means you can thrive in this role.

About 80% of our managers and leaders have been promoted from within, so there's clear opportunities for advancement. Our range of FREE Learning and Leadership Development programs is designed to set you on your way to achieving your career aspirations.

In this role, you will:

• Assist viewers through phone and/or chat regarding their inquiries
• Provide account and application support to viewers concerning software functionality
• Provide technical support and troubleshooting of system configurations and network settings
• Contribute to creating brand engagement for our clients

Your qualifications

To excel in this position, you should have:

• A high level of Portuguese (written and oral) / knowledge of Spanish is a plus
• Familiarity/aptitude with smart electronic devices concerning audio video and home appliances
• Proficient PC skills
• Excellent communication skills (ability to communicate technical issues in
  - technical terms)
• The ability to operate in
  - pressure situations

Benefits

As a valued member of our team, you can look forward to:

• Full-time employment with indefinite contracts (negotiable depending on experience and client needs)
• Competitive salary and performance bonus
• Location in Oeiras - Taguspark, Portugal
• Bring-a-friend (referral) bonus opportunities
• Full paid training on the company and project
• Career development programs, specialized courses, and language classes

Join us today and take the first step towards an exciting new chapter in your career.