Service Delivery Director: Strategy, Client Relations & Delivery

Service Delivery Director: Strategy, Client Relations & Delivery
Lisboa
Lisboa, Lisboa, Portugal

A global IT services company is seeking a Service Delivery Director to lead operations from Porto or Lisbon. This role requires at least 10 years of experience in a
- level position within a BPO environment, managing teams of over 500 staff. The ideal candidate will have exceptional leadership, strategic thinking, and financial acumen, alongside proven experience in client negotiations. This
- time position offers the opportunity to significantly impact service delivery and client satisfaction.

#J-18808-Ljbffr