Service Delivery HR Trainee (f/m/div) Maia

Service Delivery HR Trainee – German Speaker (f/m/div)

Join to apply for the Service Delivery HR Trainee – German Speaker (f/m/div) role at Infineon Technologies

#We
Are
In to create tiny chips and big careers. The future won’t wait. . . why should you? Join us and make a difference. Whether you join as a student, intern, or trainee, you'll be part of something real - real projects, real impact, and real opportunities to grow. Are you in?

Your Role

Key responsibilities in your new role:

• Customer Support: Respond and manage employee inquiries through our service systems using standardized content
• Hotline Support: Provide phone and chat support in English and German
• Knowledge Management: Maintain and improve knowledge articles so customers can have broader support with their requests
• Template Management: Contribute to the creation and updating of response templates to ensure consistent,
  - quality communication
• Mailing Support: Support the HR team with printing and mailing activities.

Your Profile

Qualifications and skills to help you succeed:

You bring a service‑mindful approach and a strong customer orientation. You communicate clearly with different stakeholders and adapt to each situation.

• Education: Bachelor's degree
• Experience: Experience in customer service is an advantage; Knowledge of Human Resources processes is a plus
• Working Style: You have excellent communication skills, you take responsibility, and deliver high‑quality service
• Language Skills: Fluency in English and at least B1 level of German (both required)

Please send us your CV in English so we can get to know you better!

Contact

Maria Júlia de Mello, Linked
In

We are on a journey to create the best Infineon for everyone. This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant's experience and skills.

We look forward to receiving your resume, even if you do not entirely meet all the requirements of the job posting.

Click here for more information about Diversity & Inclusion at Infineon.