Service Delivery Manager (Relocation To Belgium)

Service Delivery Manager (Relocation To Belgium)
Viseu
Viseu, Viseu District, Portugal

We are looking for a Service Delivery Manager (Penetration Testing) who is willing to relocate to join our Client’s team in Mons, Belgium.

At Hexa Consulting, we’re more than an IT consulting company — we’re a place where tech talent grows. Based in Portugal, we value transparency and a
- first approach, helping professionals take their next big step in IT. Our mission is to build strong connections and support the growth of every team member. With projects in Nearshore, Time & Material, Service Management, and Tech Academies, you’ll find opportunities to learn, innovate, and advance your career.

Eligibility:

• Candidate must have resided in Portugal for at least the past 5 years.
• Portuguese citizenship is mandatory.
• Candidate must be prepared to obtain EU security clearance upon accepting the job offer (with Hexa coordination).

Key Responsibilities:

• Support the SDM in delivering
  - quality penetration testing services.
• Evaluate scope and level of effort (Lo
  E) for penetration testing tasks with accuracy.
• Provide technical oversight for vulnerabilities identified during engagements.
• Act as the technical liaison between penetration testers, service managers, and stakeholders.
• Contribute to service quality assurance, consistency, and continual improvement.
• Assist in planning, scheduling, and coordinating penetration testing engagements across NATO and NCIA environments.
• Ensure proper resource allocation and adherence to timelines.
• Monitor engagement progress, risks, and dependencies.
• Lead technical scoping discussions with stakeholders, assessing system complexity and constraints.
• Produce Lo
  E estimates in alignment with NCSC PTAE methodologies.
• Support engagement
  - offs, debriefs, and technical discussions.
• Translate technical findings into
  - oriented language suitable for
  - makers.
• Assist with
  - level reporting, KPI development, and dashboard contributions.
• Support methodology updates and document lessons learned.

Required Qualifications:

• At least 3 years of experience in project management or service delivery within cyber security.
• Strong technical background in penetration testing and offensive security.
• Deep understanding of vulnerabilities across network, application, and cloud environments.
• Ability to estimate effort and scope complex technical assessments.
• Familiarity with the entire penetration testing service lifecycle.
• Proven ability to define engagement scopes, objectives, constraints, assumptions, and deliverables.
• In-depth knowledge of testing standards such as OWASP, PTES, and frameworks aligned with NIST/ISO.
• Hands-on experience with ITIL, particularly in Change Management.
• Demonstrated experience managing customer expectations and stakeholder relationships.
• Capability to match appropriate testing approaches (e. G. , web/API, cloud, red teaming) to specific needs.
• Excellent English (C1), both spoken and written, with the ability to produce and review
  - facing documentation.
• Nationality of one of the NATO member countries.

Additional Details:

• Location: Mons, Belgium
• Work Model: Hybrid

Why Join Us?

• Employment: Indefinite Contract from the start.
• Relocation Support: Great relocation package.
• Health Insurance: Comprehensive coverage for your
  - being.
• Hybrid Work Model: 2 days
  - site, 3 days remote.
• Continuous Learning: Access to a Udemy Business subscription with thousands of workshops and courses.

If you meet the above criteria and are ready for an exciting opportunity in a dynamic environment, submit your CV!