Service Desk Lisboa

Service Desk
Lisboa
Lisboa, Lisboa, Portugal

We like to solve problems, and we can’t go a day without looking for innovative solutions. Ytech is a technological
- up focused on IT and Telecommunications that operates in two main areas: national project development and remote international projects.

Ready to join us, Service Desk?

Do you have the skills?

• Service Desk & Fault Management on Telecom Networks
• Drive fault resolution, reporting, and SLAs
• Coordinate with Incident & Change Managers
• Prepare
  - level documentation and metrics
• Knowledge of GSM, UMTS, LTE, IP & ITIL processes
• Strong
  - solving, communication, teamwork, and leadership skills

What makes us different

• Our vision is to innovate and reinvent through technological services, promoting the success of our partners.
• Our mission is to connect clients with highly specialized professionals and drive business forward.
• Our culture is centred on people and their
  - being, which allows us to attract and retain the best talent.

Join the Ytech team! Send your CV to