Service Office Agent - Spain & Portugal Carnaxide

Service Office Agent - Spain & Portugal
Lisboa
Carnaxide, Lisboa, Portugal

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Client:

Palex Portugal

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

626e3d4af3ac

Job Views:

4

Posted:

30. 05. 2025

Expiry Date:

14. 07. 2025

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Job Description:

Palex Portugal, a leading company in the management and distribution of innovative hospital and research solutions, is recruiting a Service Office Agent.

Main Responsibilities:

• Support to the Technicians in their daily activity;
• Opening, monitoring and closing of notifications;
• Sending materials;
• Monitoring and control of the purchase of materials;
• Management and monitoring of external repairs;
• Annual inventory control for technicians;
• Logistics management of both materials and equipment;
• Solution of queries about Technical Service interventions;
• Sending and monitoring of estimates to customers and monitoring of orders;
• Control of Technical Service invoicing and monitoring of unpaid invoices;
• Registration of references, registration of customers;
• Support to CRL in CAES management;
• Control and modification of the instrument master file.

This function will involve contact with Spain and Portugal.

Palex Portugal, a leading company in the management and distribution of innovative hospital and research solutions, is recruiting a Service Office Agent.

Main Responsibilities:

• Support to the Technicians in their daily activity;
• Opening, monitoring and closing of notifications;
• Sending materials;
• Monitoring and control of the purchase of materials;
• Management and monitoring of external repairs;
• Annual inventory control for technicians;
• Logistics management of both materials and equipment;
• Solution of queries about Technical Service interventions;
• Sending and monitoring of estimates to customers and monitoring of orders;
• Control of Technical Service invoicing and monitoring of unpaid invoices;
• Registration of references, registration of customers;
• Support to CRL in CAES management;
• Control and modification of the instrument master file.

This function will involve contact with Spain and Portugal.

• High School/Bachelor’s Degree (high interest in the administrative area)
• Good knowledge of MS Office tools, especially Excel;
• Sense of responsibility, organization and attention to detail;
• Ability to work in a team and good communication skills;
• Knowledge of SAP;
• Previous experience in a similar role;
• Knowledge of English or Spanish;
• Ability to adapt to dynamic environments.

What we offer:

• Integration into an expanding multinational company;
• Collaborative and dynamic working environment;
• Opportunities for skills development and ongoing training;
• Basic salary + Meal allowance + Variable bonus according to performance;
• Social benefits in force in the company: Health Insurance, Life Insurance, among others.