Services Ordering and Invoicing Officer Lisboa

Services Ordering and Invoicing Officer
Lisboa
Lisboa, Lisboa, Portugal

**Responsibilities - your mission**For the following scope of Airbus Services: Training, Airframe & Upgrades, Digital solutions, Consulting, Flight Operations, Maintenance & Engineering, the Job holder is in charge of:* Managing accurate and timely administration of Airbus SAS Services business transactions: + Services orders acknowledgment, validation, acceptance, creation and
- up and + Services invoicing* Creating and sending invoices and statements to customers* Checking the data input to ensure the accuracy of the final bill* Fixing billing errors by issuing credit notes* Handling customers' ordering and billing queries* Ensuring: + all processes follow internal and international business standards + revenues are booked to the rightful budget destination* Using Airbus reporting system and providing monthly status: + by service and product line + For orders
- time (Acknowledge and Acceptance lead time) and invoices + For the list of missing documents (purchase order, service delivery notification, etc. ) to each Service Line (operating unit)* Keeping database(s) up to date (customer service catalog)* Assisting Training Contract Managers on its daily activities (creation,
- up and closure of free of charge orders)* Contributing to Airbus financial targets by securing revenues. * Acting in compliance with the Process SE. AS. 01 “Sell Aircraft and Services”; takes part as required to internal/external regulatory audits; aims at delivering on time and on quality; strictly follows E&C and Export Control guidelines. **Requirements - our ideal candidate will have*** Customer focus* Team player* Solution/improvement oriented* Integrity* Good interpersonal communication skills in English* Feedback culture* Autonomous* Rigorous, accountable* Strong organizational /analytical skills* Knowledge of SAP, MS Office and G Suite* Administration experience is a plus* Ability to work under pressure, to manage conflicts**Competences:*** Aerospace sales contracts* Contract Management* Monitoring customers obligations* Interact and Influence* Stakeholder management* Anti-Corruption* Ethics & Compliance Fundamentals* Export Control Basics* Drive Improvement, Quality & innovation* Sell process* Basic Financial understanding* Customer expectations & needs* A/C Support & Services & Purchase Agreement* Customer Service Basics* Contract Administration for Support & Services* Project Management Fundamentals**Benefits - what’s in it for you*** The chance to work in a multicultural environment. * The opportunity to grow your skills and capabilities thanks to our Airbus learning offer (digital solutions, classroom sessions, certified training. . . . ) and career opportunities across the globe. * A hybrid working model, allowing you to combine onsite and offsite work. * A modern office at Parque das Nacoes, well connected to public transportation. * A motivated and fun crew to grow and build and shape the GBS together. * An intense and exciting onboarding experience. * Work in a balanced environment: Beyond the many benefits offered to its employees, joining Airbus is also the guarantee of a respectable
- life balance. At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

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