Site Reliability Engineer (mid-level)

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About The Role

In this role, you will work with our core infrastructure, everything from how our cloud providers (AWS and GCP) are configured through Terraform to how our microservices are deployed to Kubernetes and monitored. You can see a more detailed list below of the tools we work with. We believe that you have worked in some of them and you’ll quickly learn the rest on the job. Working with all these tools and the wide scope of the team can be daunting, but you will work in a large SRE team where teamwork is highly encouraged.

What you’ll be doing

• Design, implement, and maintain reliable, scalable infrastructure that supports our platform and application services
• Contribute to SRE standards and tooling, helping evolve our
  -
  - code, observability stack, and service reliability framework
• Collaborate with other engineers to resolve production incidents and contribute to post‑incident reviews and improvements
• Plan and execute upgrades of core infrastructure systems (e. g. EKS, databases, Kafka clusters), minimising downtime and effort required by other teams
• Learn and grow within a supportive team, developing deeper expertise in cloud infrastructure, automation, and observability

In case you are curious, here is a list of some of the technologies the team is working with: Grafana, AWS (and most of its major services), GCP, Terraform, Kubernetes, Flux/Git
Ops, Istio, Git
Hub Actions, Go.

What you bring

• Able to work in English with ease (our company language)
• Curious and love learning about new languages/frameworks/working styles
• Experienced in solving complex technical challenges at scale
• Striving for a high bar for quality and reliability within your team
• Advocating for a more thorough code review process than a quick scroll to the bottom of the page and a “LGTM!”
• Able to help design the overall solution instead of “just” writing code
• Sought after within your team for help in solving challenging problems
• A force multiplier within your team – your work enables other engineers to do even better
• Able to raise and describe technical debt faced by your team, and then propose a solution or path forward

Why is this role a good fit for you

• You have experience working in Platform / SRE / Infrastructure teams with established practices in large engineering environments (100+ engineers)
• You have experience with Kubernetes, cloud platforms (such as AWS, GCP, or Azure), and infrastructure‑as‑code tools like Terraform to build and manage reliable systems
• You are genuinely excited about helping developers and proactively building relationships with them

This role may not be for you if

• Your experience has been mostly as a single SRE or very small embedded team.
• You prefer to focus deeply in one area. We work across a wide variety of systems and challenges.
• Your experience has been mostly focused on release management and you spend a lot of time managing CI/CD pipelines.

Who you’ll be working with and reporting to

You will be reporting to the Senior Engineering Manager of our SRE team, which is part of our Developer Platform Group. In the Developer Platform Group, you will also find our Security, Developer Experience, and Backend Core teams. You’ll work closely with these teams, and cross‑team collaboration is encouraged. This gives you a wonderful opportunity to continue to grow in your role and both widen and deepen your skills.

How you’ll develop in this role

• Get familiar with our codebase and tech stack
• Collaborate with teammates on current initiatives, learning by contributing directly to meaningful projects across the team.
• Learn about other areas of the business so you understand what purpose our product serves.
• Collaborate with the team on technology and infrastructure discussions (everyone’s opinion is listened to, even if they’re new to the team!)

The package

The annual salary for this position varies based on your location:

• United Kingdom: £69, 000 – £74, 000
• Denmark, Sweden, Ireland, Germany, Netherlands: €78, 700 – €83, 500
• Spain, Portugal & France: €71, 500 – €75, 900

The role can be based in any of the locations where we have a legal entity, including Denmark, Sweden, Germany, Spain, Portugal, France, the UK & the Netherlands.

We can hire either remotely, hybrid or in office but you need to be physically based in any of those countries (even if working remotely).

Please note we are unable to offer visa sponsorship for this role in any of the listed locations you find in the job info so you will need to have a valid right to work.

Show me the benefits!

• ? Your own Pleo card (no more out‑of‑pocket spending!)
• ? Lunch is on us for your work days - enjoy catered meals or receive a lunch allowance based on your local office
• ? Comprehensive private healthcare – depending on your location, coverage options include Vitality, Alan or Médis
• ? We offer 25 days of holiday + your public holidays
• ? For our Team, we offer both hybrid and fully remote working options
• ? Option to purchase 5 additional days of holiday through a salary sacrifice
• ❤? We use Mynd
  Up to give our employees access to free mental health and well‑being support with great success so far
• ? Paid parental leave – we want to make sure that we’re supportive of families and help you feel that you don't have to compromise your family due to work

The Interview Process

• Intro call: a 30‑minute chat with our Talent Partner to discuss the role and your background
• A coding challenge: this is a take‑home exercise you complete in your own time
• A Team interview: a 60‑minute interview with the SRE team where we’ll follow‑up on your take‑home challenge and also ask a few technical questions
• Culture Add interview: a 60‑minute discussion with the hiring manager to dive deeper into your experience and our SRE vision
• A leadership interview (we call it bar raiser): a 30‑minute discussion with a senior leader focusing on behavioural skills and values

Transparency is important to us

We also wanted to share some insights about what we’re looking for in applications to ensure you can set yourself up for success!

• CV writing and content: it was very clear that many of the CVs we saw were very generic and AI generated. There is no issue with leveraging AI to help with CV writing, but there was little indication of what real impact the candidates had in their previous experience. You might have heard of the “Achieved X, as measured by Y, by doing Z” formula (credit Laszlo Bock ~2014), this is a great way to give a clear picture of what you have actually worked on. Also, don't assume we know the companies you have worked for. A one‑line overview and/or hyperlink to the company website on your CV does wonder to help us review your experience!
• Application care: every single application we receive is reviewed by a human (yes, hundreds of them) because we believe that candidates' efforts should be matched by an equal level of human care. This means that we expect a similar level of attention put into your application. Read and answer the application questions carefully, they make a huge difference in our decision‑making process.
• Profile to role fit: there was misunderstanding about the type of experience we expect from an SRE and we received many applications from candidates who had never been exposed to a product‑led environment or had been exclusively focused on release management and CI/CD pipeline work. We’ve taken great care in writing this role description to reflect the reality of the job as best as possible, please ensure you read it carefully and highlight on your CV the experience relevant to what we’re looking for.

Why join us?

Working at Pleo means you're working on something very exciting: the future of work. Our mission is to help every company go beyond the books. Pleo itself means ‘more than you’d expect’, and it’s been the secret to our success over the last 8 years. So it’s only fitting that we’d pass this philosophy onto our customers to help them make the most of their finances.

We think company spending should be delegated to all employees and teams, that it should be as automated as possible, and that it should drive a culture of responsible spending. Finance teams shouldn’t be siloed from the rest of the organisation – they should work in unity with marketing, sales, IT and everyone else.

Speaking of working in unity, our values tell the story of how we work at Pleo. We have four core values: ‘champion the customer’ (address real pain points that businesses face), ‘succeed as a team’ (our strengths lie in our diversity and trust in each other), ‘make it happen’ (take bold decisions and follow through to deliver results) and ‘build to scale’ (create lasting solutions that address today’s challenges and anticipate tomorrow’s needs).

We’re a 850+ team, from over 100 nations, with offices in Copenhagen, London, Stockholm, Berlin, Madrid, Montreal, and Lisbon – and a lot of full‑time remotes in 35 other countries! Being HQ'd out of Copenhagen means we’re inspired by a good work‑life balance. If you don't work in the office, we’ll help you set up the best remote setup possible and ensure you still have time to connect with your team.

About Your Application

• Please submit your application in English; it’s our company language so you’ll be speaking lots of it if you join ?
• We treat all candidates equally: If you are interested please apply through our application system – any correspondence should come from there! Our lovely support isn’t able to pass on any calls/emails our way – that makes sure the candidate experience is smooth and fair to everyone ?
• We’re on a mission to make everyone feel valued at work. That’s only achievable if our team reflects the diversity of the world around us – and that starts with you, hitting apply, even if you’re worried you might not tick all the boxes! We embrace and encourage people from all backgrounds to apply – regardless of race/ethnicity, colour, religion, nationality, gender, sex, sexual orientation, age, marital status, disability, neurodiversity, socio‑economic status, culture or beliefs.
• When you submit an application we process your personal data as a data processor. Find out more about how your data is used in the FAQs section at the bottom of our jobs page.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Engineering and Information Technology