Site Reliability Engineer - Production Engineering Leiria

Site Reliability Engineer - Production Engineering
Leiria
Leiria, Leiria District, Portugal

About the Job:

We're hiring a Site Reliability Engineer to join one team and support the reliability and performance of
- generation software systems at Out
Systems, a global leader in
- code application development platforms.

If you like automation,
- native infrastructure, and enabling development teams to build reliable and scalable systems, this is your chance to play a key role in a
- thinking tech environment.

Responsibilities:

• Act as a key partner to development teams, driving the adoption of Site Reliability Engineering best practices.
• Define, implement, and manage Service Level Objectives (SLOs) and Service Level Agreements (SLAs).
• Design and implement resilient, secure, and scalable infrastructure using
  - native technologies.
• Lead efforts to improve observability, including monitoring, alerting, logging, and tracing.
• Drive the incident management lifecycle, from detection to resolution, and lead
  - incident reviews.
• Automate operational processes to reduce toil and increase system reliability.
• Champion a culture of continuous improvement, knowledge sharing, and accountability.
• Participate in a 24/7
  - call rotation to support production systems.

Required Skills & Experience:

• 5+ years of experience in Software Engineering, Dev
  Ops, or Site Reliability Engineering.
• Proficiency in at least one programming language: Python, Go, Java, C#, or similar.
• Experience with Kubernetes, EKS, and container orchestration platforms.
• Familiarity with AWS services (e. g. , EC2, RDS, Lambda, ELB, Cloud
  Front).
• Hands-on experience with Infrastructure as Code (Terraform, Cloud
  Formation, Puppet, etc. ).
• Skilled in implementing monitoring and incident management using tools like Prometheus, Grafana, ELK stack, or equivalent.
• Strong troubleshooting and debugging skills, especially in distributed systems.
• Fluent in English with excellent communication skills.

Nice to Have:

• Certifications such as CKA, CKAD, or CKS.
• Experience with Spacelift, Chef, or similar automation tools.
• Familiarity with SLOs, SLIs, and
  - driven reliability engineering.

Soft Skills:

• Excellent
  - solving mindset and
  - down analytical approach.
• A humble, collaborative attitude and the ability to take ownership.
• Skilled in negotiation, expectation management, and stakeholder communication.
• Process-oriented and eager to challenge inefficiencies.

Location & Collaboration:

• 100% remote, but candidates must be based in Portugal.
• Strong collaboration with international product teams.
• Participation in
  - call support rotation required.