Site Reliability Engineer (Senior/Lead) ID35136 Porto

Site Reliability Engineer (Senior/Lead) ID35136
Porto
Porto, Porto District, Portugal

Site Reliability Engineer (Senior/Lead) ID35136

Full time | Agile
Engine | Portugal

Posted On 04/24/2025

Job Information

City Porto

State/Province Porto

4000-000

IT Services

Job Description

Agile
Engine is one of the Inc. 5000
- growing companies in the US and a
- 3 ranked dev shop according to Clutch. We create
- winning custom software solutions that help companies across 15+ industries change the lives of millions.

If you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place - guaranteed! :)

WHAT YOU WILL DO

• Lead and mentor a team of SREs across India, LATAM, and Europe.
• Drive production support practices and lead incident resolution efforts.
• Act as the technical point of contact for
  - regional alignment and team cohesion.
• Oversee infrastructure as code and automation efforts using Terraform.
• Design and improve CI/CD pipelines in Git
  Lab to support efficient delivery.
• Manage containerized environments with Docker and Kubernetes.
• Own observability strategy using tools like New Relic, Wavefront, or similar.
• Coordinate VPN tunneling and SFTP setup in support of EHR integrations.
• Provide technical guidance on customer interactions for issue resolution (2–3/month).
• Support training and documentation on internal tools and EHR-related tasks.
• Ensure infrastructure complies with HIPAA, GDPR and i
  Rhythm security protocols.
• Collaborate with i
  Rhythm’s Dev
  Ops, IT Security, and Engineering stakeholders.
• Contribute to the successful migration from legacy tools (e. g. , Bamboo, Codefresh, Bitbucket) to Git
  Lab.

MUST HAVES

• 6+ years of experience in SRE, Dev
  Ops, or infrastructure roles.
• Experience leading distributed engineering or support teams.
• Deep knowledge of AWS, Terraform, Git
  Lab, Kubernetes, Docker.
• Experience with VPN tunnels, SFTP setup, and
  - based networking.
• Strong incident management and observability experience.
• Excellent communication skills and ability to coordinate across time zones.
• Familiarity working in
  - heavy environments (HIPAA, GDPR).
• Ability to train, mentor, and support junior team members.
• Experience in driving process improvement and automation.
• Work a Panama schedule with 8-hour daily shifts and participate in
  - call duties 2–3 days per week, including every other weekend.

NICE TO HAVES

• Experience with Mirth and IRIS EHR systems.
• Familiarity with Bitbucket, Codefresh, and Ansible.
• Previous involvement in healthcare or medical device environments.
• Understanding of
  - availability infrastructure patterns.

THE BENEFITS OF JOINING US

• Professional growth: Accelerate your professional journey with mentorship, Tech
  Talks, and personalized growth roadmaps.
• Competitive compensation: We match your
  - growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities.
• A selection of exciting projects: Join projects with modern solutions development and
  - tier clients that include Fortune 500 enterprises and leading product brands.
• Flextime: Tailor your schedule for an optimal
  - life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive.

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