Site Reliability Engineer (Senior/Lead) ID35136 Coimbra

Site Reliability Engineer (Senior/Lead) ID35136
Coimbra
Coimbra, Coimbra District, Portugal

Site Reliability Engineer (Senior/Lead) ID35136

Full time | Agile
Engine | Portugal

Posted On 04/24/2025

Job Information

City Coimbra

State/Province Coimbra

3000-168

IT Services

Job Description

Agile
Engine is one of the Inc. 5000
- growing companies in the US and a
- 3 ranked dev shop according to Clutch. We create
- winning custom software solutions that help companies across 15+ industries change the lives of millions.

If you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place - guaranteed! :)

Responsibilities

• Lead and mentor a team of SREs across India, LATAM, and Europe.
• Drive production support practices and lead incident resolution efforts.
• Act as the technical point of contact for
  - regional alignment and team cohesion.
• Oversee infrastructure as code and automation efforts using Terraform.
• Design and improve CI/CD pipelines in Git
  Lab to support efficient delivery.
• Manage containerized environments with Docker and Kubernetes.
• Own observability strategy using tools like New Relic, Wavefront, or similar.
• Coordinate VPN tunneling and SFTP setup in support of EHR integrations.
• Provide technical guidance on customer interactions for issue resolution (2–3/month).
• Support training and documentation on internal tools and EHR-related tasks.
• Ensure infrastructure complies with HIPAA, GDPR, and i
  Rhythm security protocols.
• Collaborate with i
  Rhythm’s Dev
  Ops, IT Security, and Engineering stakeholders.
• Contribute to the migration from legacy tools (e. g. , Bamboo, Codefresh, Bitbucket) to Git
  Lab.

Must Haves

• 6+ years of experience in SRE, Dev
  Ops, or infrastructure roles.
• Experience leading distributed engineering or support teams.
• Deep knowledge of AWS, Terraform, Git
  Lab, Kubernetes, Docker.
• Experience with VPN tunnels, SFTP setup, and cloud networking.
• Strong incident management and observability experience.
• Excellent communication skills and ability to coordinate across time zones.
• Familiarity with
  - heavy environments (HIPAA, GDPR).
• Ability to train, mentor, and support junior team members.
• Experience in process improvement and automation.
• Work a Panama schedule with 8-hour shifts and
  - call duties 2–3 days/week, including every other weekend.

Nice to Haves

• Experience with Mirth and IRIS EHR systems.
• Familiarity with Bitbucket, Codefresh, and Ansible.
• Previous involvement in healthcare or medical device environments.
• Understanding of
  - availability infrastructure patterns.

The Benefits of Joining Us

• Professional growth through mentorship, Tech
  Talks, and personalized roadmaps.
• Competitive USD-based compensation and budgets for education, fitness, and team activities.
• Exciting projects with modern solutions and
  - tier clients, including Fortune 500 companies.
• Flextime options for
  - life balance, including remote and office work.

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