Social Media - Customer Suport Turkish speaker

Social Media - Customer Suport Turkish speaker
Lisboa
Lisboa, Lisboa, Portugal

We are recruiting on behalf of our client - a world's leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. You will be signing the contract directly with the Portuguese employer.

• Easy, online recruitment process
• No Experience Needed: What matters are your language skills and willingness to learn new things!
• Note: EU citizenship or full working rights are required!!
• Location: Lisbon

Our client is a world's leading outsourcing company providing services related to customer/technical support and content moderation. Since its establishment, they have consistently and successfully fulfilled their mission of creating inclusive and differentiated teams of experts providing help for customers across many other professional domains.

About the project:

You will support Turkish-speaking clients of the biggest social media platform in the world. Providing technical support designed in a B2B approach to adapt to company's clients needs to sustain and expand their businesses as social media content creators.

What you will be doing:

• Supporting clients by multiple communication channels (phone or email)
• Provide support to content creators both in Turkish language and English language;
• Provide pre and
  - sales support for all
  - service products;
• Provide product and tool support to improve clients' experience;
• Identify trends and solve problems facing multiple SMB clients.

Requirements:

• Fluency in Turkish language (must be C2)
• Communicative level of English language (B2)
• You live Lisbon, Portugal or you are ready to relocate there
• Ability to communicate clearly and effectively
• We do NOT require previous experience, we will teach you everything

What we offer:

• Base salary: 1360 gross
• Accommodation provided by the company in Lisbon (discounted)

CONTRACT:

• Initial contract with a duration of 12 months, permanent after 2 years (or 1 renewal)
• Private health insurance after contract signature (additionally to the standard insurance).

Note: EU citizenship or full working rights are required!!

To apply, please send your CV including your full name, phone number, and personal email address. You are giving your GDPR consent for your CV details to be shared directly with our client for the purpose of recruitment.

Real Recruitment Solutions - we are a recruitment agency that will help you go with the process of your interviews. By applying with us, you will be able to speak with our recruiters to get all the information about the offer, salary and conditions. We will advise and support you at all the steps of your recruitment process. We have a common goal - to get you the job that you would be satisfied with.

By submitting your application, you hereby consent, in accordance with Articles 6 and 7 of the General Data Protection Regulation (EU) 2016/679 (GDPR), to the processing of your personal data for the purposes of current and future recruitment processes conducted by our company and by our clients. You retain the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.