Solutions Analyst M/F Porto

Solutions Analyst M/F
Porto
Porto, Porto District, Portugal

Join to apply for the Solutions Analyst M/F role at ALTEN

ALTEN is a multinational group created more than 30 years ago, specialized in consulting services, information technology, and engineering services to leading companies in the market. We achieved a turnover of more than 4. 14 billion euros in 2024 and now have 57, 700 employees, 88% of whom are consulting engineers.

About Porto and the position:

To support our European growth, the Group is building a Center in Porto to provide administrative and financial support to European subsidiaries. We are looking for a Solutions Analyst. As a Solutions Analyst, you will play a key role in maintaining and improving Front Office solutions. Working closely with business teams in France and abroad, you will join the Solution Analyst team in Porto to support business objectives with your technical and functional expertise. The scope includes HR and Skills processes.

Key Responsibilities:

• Participate in incident resolution, usage reminders, and bug analysis within the LVL 2 Solution Analyst Team.
• Master Saa
  S and
  - house solutions to explain their functionalities.
• Monitor changes to solutions (roadmap, features, updates).
• Assist users in understanding and utilizing new features or releases.
• Collaborate with the Solution Manager, Product Owner, and Business Analyst to maintain and develop the Product Backlog.
• Challenge business needs to propose optimized, innovative, or simplified solutions.
• Identify potential optimizations to reduce irritants, costs, or process complexity.
• Respond to user requests following Front Office guidelines.
• Ensure the maintenance of applications according to the roadmap provided by editors or developers.

About the profile:

• A degree in computer science is mandatory.
• At least 2 years of experience in IT.
• Good understanding of information systems.
• Proficiency in SQL and other programming languages (Java is a plus).
• Strong skills in Excel and Power
  Point.
• Analytical, comprehension, and synthesis skills.
• Ability to challenge business requirements and write functional specifications.
• Knowledge of Agile methodologies (Scrum, Kanban).
• Experience in managing incidents and functional bugs.
• Professional proficiency in English and French (written and spoken).

Benefits include a permanent contract, health insurance, and opportunities for professional development and growth.

At ALTEN, a culture of respect, ethics, and compliance is fundamental. The company values diversity and equality, and is committed to responsible practices regarding environmental impact, safety, and employee
- being.

Are you the right fit? If yes, apply now or send us your CV. We look forward to meeting you!

Additional details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology