Sommelier | DoubleTree by Hilton Azores Lagoa

Sommelier | DoubleTree by Hilton Azores
Lagoa
Lagoa, Faro, Portugal

Job Description - Sommelier | Double
Tree by Hilton Azores (HOT0BPZE)

Job Number:

Work Location

Double
Tree by Hilton Lagoa, Avenida da Inovação, Parque da Tecnologia, Lote 26, Lagoa, 9560-421

A Sommelier is responsible for recommending wines and maintaining a thorough and current knowledge of wines to deliver an excellent Guest and Member experience while assisting with achieving departmental targets.

What will I be doing?

As a Sommelier, you will be responsible for recommending wines and providing expert knowledge to guests. You will also assist in achieving department targets. Your tasks include:

• Providing professional and current wine knowledge to guests
• Recommending wines to complement dishes
• Describing and upselling wines to enhance customer experience
• Suggesting wines for new menus aligned with budget
• Projecting a professional manner with a focus on hospitality and guest service
• Ensuring accurate billing
• Serving alcoholic and
  - alcoholic beverages in compliance with licensing regulations
• Adhering to hotel security, fire regulations, and health and safety legislation
• Attending hotel training sessions

What are we looking for?

Our Hilton Sommelier works on behalf of our Guests and collaborates with Team Members. To succeed, you should demonstrate:

• Experience in customer service within hotel, leisure, or retail sectors
• Good grooming standards
• A passion for delivering exceptional guest service
• Ability to work independently and in teams

Preferred qualifications include:

• Experience as a Wine Waiter/Waitress or Sommelier

What is it like to work for Hilton?

Hilton is a leading global hospitality company, offering a range of accommodations from luxury hotels to
- stay suites. For nearly a century, Hilton has provided exceptional service, amenities, and value. Our vision is "to fill the earth with the light and warmth of hospitality, " inspiring us to create remarkable experiences every day. Our Team Members are central to this mission!