Spanish Customer Advisor for Airbnb - Lisbon, Portugal Lisboa

Spanish Customer Advisor for Airbnb - Lisbon, Portugal
Lisboa
Lisboa, Lisboa, Portugal

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Spanish Customer Advisor for Airbnb - Lisbon, Portugal, Lisbon

Client: Foundever

Location:

Lisbon, Portugal

Job Category:

Other

EU work permit required:

Yes

Job Reference:

13f5a3f94c79

Job Views:

2

Posted:

27. 04. 2025

Expiry Date:

11. 06. 2025

Job Description:

Spanish Customer Advisor for Airbnb - Lisbon, Portugal

Req ID#: 392368

Lisboa, Portugal, PT

Come and work with us. Do you want to belong to the customer service team and help build the world’s most loyal travel community? Are you Spanish native or fluent with strong English communication skills? Looking to make your career in a multicultural environment in sunny Lisbon? We have the perfect opportunity for you!

Airbnb is a trusted online community marketplace for unique accommodations worldwide, united to create a world where anyone can belong anywhere.

As a customer service specialist, your responsibilities will include:

1. Manage hosts and guests queries
2. Present the best available solutions leveraging a community marketplace with millions of users
3. Support through written communication and phone in a specialized and
   - minded team
4. Meet and exceed service quality, compliance, and productivity targets
5. Create valuable and memorable experiences for users
6. Follow management directions and provide feedback

To succeed, you will need:

1. Native or proficient Spanish (C2)
2. Advanced English (C1 or higher), both verbal and written
3. Excellent communication skills, including phone, attentive listening, and writing
4. Analytical and
   - solving skills with attention to detail
5. Curiosity and desire to learn and grow
6. Must hold EU citizenship or a valid work permit for Portugal
7. Willing to relocate or be a local candidate in Lisbon (on-site work)

Benefits include:

• Competitive wages
• Paid professional training
• Employee discounts
• Private healthcare & dental insurance (after 6 months)
• Growth opportunities through development programs
• Engaging company initiatives and wellness programs
• Job stability
• Skills and career development
• Excellent work culture

Join Foundever and enhance your career and quality of life. Apply today!